Lombard Toyota

I'm very pleased by the service. Jeff noted my limping in, sprained ankle, and made sure of my comfort while waiting. Over all the service was excellent. in, sprained ankle, and made sure of my comfort while waiting. Over all the service was excellent. More

Jeff in service was friendly and efficient. Explained what needed to be done and was not pushy about getting the work done immediately. Informed me what could be done at a later time. The work we agreed what needed to be done and was not pushy about getting the work done immediately. Informed me what could be done at a later time. The work we agreed to have done was was completed in a timely manner and at the price quoted. More

I just love the service here! Jerry is the best! You can’t beat the knowledge and expertise in the automotive business! Come see Jerry! can’t beat the knowledge and expertise in the automotive business! Come see Jerry! More

I LOVE the service department at Lombsrd Toyota!! I can easily book an appointment online, and Jeff in the service department is awesome, fast, informative and great with communication and time estimates. easily book an appointment online, and Jeff in the service department is awesome, fast, informative and great with communication and time estimates. I can always get a ride home instead of waiting at the dealership and a driver will come and pick me up! More

They have provided regular service. They competed the service while I waited in a nice area. They keep the car running well. It goes along well with how easy the purchase was. service while I waited in a nice area. They keep the car running well. It goes along well with how easy the purchase was. More

We’ve bought several cars here and one of the reasons is their service department. The hours are great. They’re very accommodating and quick. their service department. The hours are great. They’re very accommodating and quick. More

Took my 15 year old Prius in for an oil change and to check the brakes, which I new needed work. Both front and rear brakes needed replacement, along with a broken rear spring (had both replace). They w check the brakes, which I new needed work. Both front and rear brakes needed replacement, along with a broken rear spring (had both replace). They were able to get everything done and back to me later that afternoon. Not cheap, but I know they do a high quality job and the service advisor (Jeff) is a super nice person! More

installed remote starter for 2019 Toyota Highlander 1 Setup was not placed when I called and gave my info day before appointment - unprofessional 2 I called day of and had to set up appointment again 1 Setup was not placed when I called and gave my info day before appointment - unprofessional 2 I called day of and had to set up appointment again so part could be ordered - good thing I called 3 loaner car covered with snow and smelly - I had to ask someone to clean snow car off- not happy had to use FaBreeze spray I had in purse to tolerate smell! Ugh! 4 Had to ask how to work controls for remote starter. - That should have been explained to me upon giving me controls - this was new for me -Duh! 5 Asked to have my car washed when I dropped it off and offered to pay - was told they wash outside usually - was not done and was told it was too cold to wash - it was in 40's that day - really! 6 Was given different pricing from 2 people - they should be on same page for pricing - 7 I like the establishment and the hours - but - I recommend some additional training for service employees - just saying! More

Very professional, very helpful, whether it’s the service department, which is great, or the cashier, they are always helpful and make everything as easy as posssible. department, which is great, or the cashier, they are always helpful and make everything as easy as posssible. More

Jeff did very good job n it's close with my house n I go every time this shop thank you Jeff you did very good job every time this shop thank you Jeff you did very good job More