Lombard Toyota

To me Lombard Toyota is a five-star. Jerry in customer service is the best. I have a tale of dealer 10 minutes away from my house. I go 30 minutes out of my way to Lombard Toyota. service is the best. I have a tale of dealer 10 minutes away from my house. I go 30 minutes out of my way to Lombard Toyota. More

The Lombard Toyota service department is great! Fast, reliable service. Jeff, one of the service managers cares about his customers. My car is always fixed to my satisfaction. reliable service. Jeff, one of the service managers cares about his customers. My car is always fixed to my satisfaction. More

Very courteous and prompt in attending to my needs much appreciated.., I did not purchase my car there but probably will the next time I buy a Toyota appreciated.., I did not purchase my car there but probably will the next time I buy a Toyota More

I made an appointment for just an oil change and filter. The oil change was great. They even went above and beyond with everything, they checked my brakes, and did a lot more. It was a very sufficient visit The oil change was great. They even went above and beyond with everything, they checked my brakes, and did a lot more. It was a very sufficient visit. I talked to Jeff and the mechanic Ron, they were very personal with me and I am very pleased with their service. They make me want to come back. Loyal customer, Dwight Dodd More

Service department is top notch! Always a great experience. Staff are friendly and knowledgeable. Always address our vehicle’s needs in a timely manner. Thank you Jeff and team for always provid experience. Staff are friendly and knowledgeable. Always address our vehicle’s needs in a timely manner. Thank you Jeff and team for always providing a great, quality service experience! More

Jeff Serwas (along with Matt) was a strong advocate for us with Toyota Customer Care to mitigate some of the cost for engine replacement. This based on our long term relationship with the Lombard service us with Toyota Customer Care to mitigate some of the cost for engine replacement. This based on our long term relationship with the Lombard service team and Jeff in particular. More

Satisfied with the services Satisfied with the customer service such as phone contact for reminding the routine check of vehicle, schedule of appointment, face to face customer s Satisfied with the customer service such as phone contact for reminding the routine check of vehicle, schedule of appointment, face to face customer service at dealer/service. More

I had an air bag recall on my 2013 Toyota Corolla. When I went in for service, the service department took care of it right away. I was very pleased with the service I received. I went in for service, the service department took care of it right away. I was very pleased with the service I received. More

Six months after purchasing the 2015 Highlander Limited, I took it to Schaumburg Toyota for a winterize check and was told the vehicle needed a complete break job both front and rear. Having previously mad I took it to Schaumburg Toyota for a winterize check and was told the vehicle needed a complete break job both front and rear. Having previously made comments to the salesperson regarding the noise and vibration during moderate to high speed breaking and having been told it was the antilock break system and nothing to worry about, I did not pursue it further. After being told 6 months and only 3,500 miles later that I needed new breaks I took it back to Lombard Toyota and was pleasantly recieved and taken care of. They looked into the break issue, replaced the vehicles breaks front and rear and split the bill for the job. I am very pleased with every aspect of the situation. I was treated extremely well by everyone from the valets to the managers. I could not help but give them 5 stars! More

Service was great. Called today got in today. Price wasn’t bad for giving me piece of mind for road trip. Name is incorrect spelled on paperwork even though I let girl know it is with a C. Street is Ki wasn’t bad for giving me piece of mind for road trip. Name is incorrect spelled on paperwork even though I let girl know it is with a C. Street is Kirkland not Kirkland. More