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450 Reviews of Lombard Ford - Service Center
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November 09, 2023
Emma was great to work with, she had a lot of patience and answered all my questions... I wish all customer service representatives were more like her... and answered all my questions... I wish all customer service representatives were more like her... More
by ilancry71
Employees Worked With
October 28, 2023
Very good service experience as always at Lombard ford . My vehicle was ready for delivery as soon as promised My vehicle was ready for delivery as soon as promised More
by williamgreenberg
Verified CustomerEmployees Worked With
October 23, 2023
Service department was helpful, efficient, friendly and worked well as a team. Would recommend them to anyone needing automotive service. worked well as a team. Would recommend them to anyone needing automotive service. More
by Satisfied customer
October 19, 2023
Great service, in and out for an easy issue with my blind spot alert. I will come back for all future service needs. spot alert. I will come back for all future service needs. More
by GUSGRIMES86
Employees Worked With
October 19, 2023
Drew and Kyle were very helpful and courteous to me in regards to the brake issue I was having. They also explained the cost of the service very clearly. Greatly appreciate the excellent work done on regards to the brake issue I was having. They also explained the cost of the service very clearly. Greatly appreciate the excellent work done on the Camry, gents! It's been riding well and the brakes have been working well ever since I drove off the service lot. Keep up the great work! More
by Sdwyer0
Employees Worked With
October 18, 2023
kyle was great to deal with - was able to schedule me in for a new key and quick service with 2 days notice, on my new to me 2021 Expedition. I am happy with Lombard - we will continue to use them, as our for a new key and quick service with 2 days notice, on my new to me 2021 Expedition. I am happy with Lombard - we will continue to use them, as our family has for over 30 years. More
by john.mochak
October 03, 2023
Been great to work with on two different warranty set ups! Have handled my claims with 0 issues! ups! Have handled my claims with 0 issues! More
by Nate
Employees Worked With
October 02, 2023
Emma was the most helpful and professional that anyone could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. More
by Rick M
Employees Worked With
September 30, 2023
This is the second time this dealership did recall work on two different vehicles, when I got the vehicles back there was a pile of dirt and stones on the drivers side floor. One vehicle they scratched the on two different vehicles, when I got the vehicles back there was a pile of dirt and stones on the drivers side floor. One vehicle they scratched the interior, when brought to their attention all I get is “ sorry”. No respect for the vehicles they are servicing. I’ve used this dealership for over 25 years, bought several vehicles there, I can no longer recommend Lombard Ford. I am very disappointed how they have treated us, we will need to find a new dealership to service our vehicles. James Lagassie More
by JIM.LAGASSIE
September 29, 2023
emma is customer service in a human being and that says it all-go to her with confidence you are getting the absolute best. it all-go to her with confidence you are getting the absolute best. More
by rsabolyk
Employees Worked With
