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Lombard Ford - Service Center

Barkhamsted, CT

4.6
449 Reviews

449 Reviews of Lombard Ford - Service Center

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March 09, 2017

Poor service advisor Made an appointment for the works oil change also told Betsy the sync system stopped recognizing the phone text option and that the transmission was s More

by Focus se
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Betsy Koenig
Mar 22, 2017 -

Lombard Ford responded

Lombard Ford Inc, Winsted Connecticut I'm disappointed to see that you were left with this impression of us. Nothing is more important to us than taking great care of our customers, and I hope you'll give us another chance to show you how we normally do business. Why not leave your name so we know who you are.-George, General Manager

March 08, 2017

Best service ! Lombard Ford and their service staff are the best to deal with! Larry Wright got me right in today to check an issue with my car and I couldn't be h More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
March 07, 2017

So good Larry in the Service Dept. and all the folks at Lombard Ford are a dream to deal with. They are kind, knowledgeable and efficient. They are also fair. More

by Nappykink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
July 26, 2013

I currently am driving a vehicle outside the Ford product line, but had noticed the sign posted on the sign of Lombard's building claiming "We service any vehicle, any make, any time", and had read quite a f More

by BartenderPro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Wilcox, Larry Wright, Betsy Koenig, and Service Tech Brian
July 22, 2012

We have been dealing with Lombard Ford for over 27 years, buying all our cars and having them serviced. Thru the years we have received excellent service---with pleasant and caring employees. More

by Jacqueline Clauss
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
Jul 26, 2012 -

Lombard Ford responded

Thank you for taking for taking the time to post your review. JOe Ferreira Lombard Ford

September 07, 2011

As usual Larry provided excellent service. I was in a bind because my Fusion 2010 started to make a whining noise and I needed the car for a trip in just a couple of days. When I brought in the car on Fr More

by jbuhrmann
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
August 18, 2011

I had a total brake job done ,at least I paid for it, and I had a problem as soon as I pulled out of the lot! They told me to give it a little bit of time to get used to it and to give them a call back in a More

by mkoz01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
July 15, 2011

After having service work done on my car at other shops, I have returned to Lombard Ford because I trust the quality of work that they do on my car. They are honest, efficient, and communicate well. If ther More

by ebizzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
June 03, 2011

Mea's Approach was very friendly. Everyone there works together to help each other to benefit the customer. They are very honest and do all that they can to find whatever information the customer needs be More

by jrhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mea Windecker, everyone that helped me
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