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Lombard Ford - Service Center

Barkhamsted, CT

4.6
448 Reviews

448 Reviews of Lombard Ford - Service Center

Sort by
May 11, 2017

Service Fantastic! Took my Ford Raptor in for an oil change and check up. Larry explained all points check in detail. I feel totally confident in the services provided. More

by nofaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
April 28, 2017

Very Helpful Betsy is wonderful. She went above and beyond to make sure my car was fixed fast and is safe. She helped me understand how incorrect work was previou More

by Noah1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betsy Koenig
April 18, 2017

outstanding service Everytime I go in for service the employees there are extremely pleasant and helpful. They keep you well informed of what needs to be done on your veh More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright, Betsy Koenig
April 18, 2017

Great Dealer Service ! In the nearly 16 years I have been trusting my car to Lombard Ford I have never been less than completely satisfied with their professional level of c More

by Lou T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright, Betsy Koenig
April 06, 2017

great service, Larry Wright great experience, on schedule for work to be done,good communication with service person Larry Wright,He demonstrated honesty,and a concern to help me More

by carguymarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
April 04, 2017

Mustang Recall Great Service provided even though I did not purchase my Mustang from Lombard Ford. I will return if I need service again! Thank You Larry and the Tec More

by Mandylynn1133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
April 04, 2017

Outstanding service as always I needed to get my F150 serviced quickly, Larry at Lombard was able to get me in and had the truck all set within a day. It's always been a pleasure More

by RDF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
March 24, 2017

Quick Response and repair After leasing a new Ford van It began to make loud grinding noises in the front end . Larry Wright and the service department quickly and accurately More

by Thomas Stanton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
March 13, 2017

Emergency repair Larry wright should be recognized for his prompt service and friendly manner. I had one of my work vehicles needing a new tire asap so my folks would More

by Slthompson17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Wright
March 09, 2017

Poor service advisor Made an appointment for the works oil change also told Betsy the sync system stopped recognizing the phone text option and that the transmission was s More

by Focus se
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Betsy Koenig
Mar 22, 2017 -

Lombard Ford responded

Lombard Ford Inc, Winsted Connecticut I'm disappointed to see that you were left with this impression of us. Nothing is more important to us than taking great care of our customers, and I hope you'll give us another chance to show you how we normally do business. Why not leave your name so we know who you are.-George, General Manager

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