Lombard Ford - Service Center

Always a good service experience! Betsy is always very thorough, explains everything in layman's terms, and even what to expect for upcoming service. Definitely an asset to the company Betsy is always very thorough, explains everything in layman's terms, and even what to expect for upcoming service. Definitely an asset to the company! More

key code I went in to Lombard ford on a Saturday morning for a door code. Steve Knox had helped me and he said it would be no problem. He got me the code and s I went in to Lombard ford on a Saturday morning for a door code. Steve Knox had helped me and he said it would be no problem. He got me the code and sent me on my way he was very helpful and pleasant to deal. And because of him and my experience with him i will be back when every in the area. More

Ford ESP Renewal I have worked with Emma for 6+ years on a Ford ESP Renewals for my Ford Fusion. She is a great asset to the dealer and I appreciate her diligence an I have worked with Emma for 6+ years on a Ford ESP Renewals for my Ford Fusion. She is a great asset to the dealer and I appreciate her diligence and efforts in making my ESP renewal purchases throughout the years a smooth transaction. Thank you Emma !! More

Best price for ESP Lombard ford had the best price for the ESP plans. Emma was very knowledgeable and helpful in my purchase of the ESP premium plan. Would highly recomm Lombard ford had the best price for the ESP plans. Emma was very knowledgeable and helpful in my purchase of the ESP premium plan. Would highly recommend. More

Nice Experience I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. More

After sale support A great experience with Lombard. Had an issue with millage on my ESP plan. Lombard was quick to get the discrepancy resolved and communicated in a ver A great experience with Lombard. Had an issue with millage on my ESP plan. Lombard was quick to get the discrepancy resolved and communicated in a very timely manner. Great people and great customer service. More

Very Happy We bought our ESP form Emma she answered all of our questions with no hesitation. And made us feel at confident with our purchase. Thanks again We bought our ESP form Emma she answered all of our questions with no hesitation. And made us feel at confident with our purchase. Thanks again More

Service Contract I worked with Emma to purchase and extended warranty for my Ford F150. This was one of the best experiences I've ever had dealing with an auto dealer I worked with Emma to purchase and extended warranty for my Ford F150. This was one of the best experiences I've ever had dealing with an auto dealer. Her follow up and overall customer service was the best! More

Timely, accurate, fast service I received a call about my soon to expire extended warranty. The call was gracious, a followup, and quickly described options, even offered to call b I received a call about my soon to expire extended warranty. The call was gracious, a followup, and quickly described options, even offered to call back in a few days to allow the current warranty to expire, or more nearly so I suppose is more accurate. A welcome interaction with a knowledgeable person. More

ESP WARRUNTY This is my second extension on my ESP, Emma has been extremely helpful. I would recommend the ESP to everyone, i was directed to the proper product sa This is my second extension on my ESP, Emma has been extremely helpful. I would recommend the ESP to everyone, i was directed to the proper product saving me money.. More