Lombard Ford - Service Center

Easy to work with and don’t do anything unnecessary to inflate the bill. It’s always a please to work with the service department of the dealership. inflate the bill. It’s always a please to work with the service department of the dealership. More

George R was wonderful! Not a pushy typical annoying car salesman, a genuine real guy who was respectful of my budget and knowledgeable of certain aspects of the Escape I wa Not a pushy typical annoying car salesman, a genuine real guy who was respectful of my budget and knowledgeable of certain aspects of the Escape I was interested in! A true asset to your company!! More

Drew is a consummate professional. All work was done on time and I'll bring it in for the next service interval! All work was done on time and I'll bring it in for the next service interval! More

I truly enjoy taking my truck to Lombard as all the workers treat you like family and are always willing to do what's necessary to make sure their customers are completely satisfied with there work. I workers treat you like family and are always willing to do what's necessary to make sure their customers are completely satisfied with there work. I have and will continue to refer people to Lombard Forf for service and sales. More

So far so good. Great experience with purchase and personnel. Sales rep. George was very informative and helpful. And Mike very informative with final purchase paper Great experience with purchase and personnel. Sales rep. George was very informative and helpful. And Mike very informative with final purchase paperwork and explaining the importance and value on extended insurance warranty. More

My appointment was easy to schedule and the work was completed on time. The dealership notified me when the job was completed. completed on time. The dealership notified me when the job was completed. More

The staff was very professional - thank you. My appointment was in the system as scheduled and there were no surprises. My appointment was in the system as scheduled and there were no surprises. More

Service and Service Department has seen a decline (in comparison to a few years ago) in communication, duration of service, and "fixing" the problems. comparison to a few years ago) in communication, duration of service, and "fixing" the problems. More

I bought a 2017 explorer for top dollar. Thought a smaller dealership would mean better service not the case. Jerked me around for wks with a bad ecoboost. It was probably bad when I bought Thought a smaller dealership would mean better service not the case. Jerked me around for wks with a bad ecoboost. It was probably bad when I bought it. Never recommend them More