Lombard Ford - Service Center

Ford ESP Emma Allen-Above and beyond excellent service. Very helpful and went out of her way to make this an easy decision to purchase. She’s the reason I pur Emma Allen-Above and beyond excellent service. Very helpful and went out of her way to make this an easy decision to purchase. She’s the reason I purchased the ESP the 1st time. She’s definitely the reason I came back. More

ESP for my sons car Recently called and spoke with Emma. She was so friendly and personable. She answered all of my questions and explained everything in detail. After Recently called and spoke with Emma. She was so friendly and personable. She answered all of my questions and explained everything in detail. After speaking with Emma I did not need to do any additional shopping. She sold me on the ESP. Great customer service More

Awsomeness The best Price for ESP want to use flawless service everything went smooth . Have already recommended to a few friends and family members if I cou The best Price for ESP want to use flawless service everything went smooth . Have already recommended to a few friends and family members if I could give six stars I would More

WONDERFUL!!!!! Very thankful to have my fixed and ready to drive so soon. Very pleased with all the Lombard Ford employees I have had contact with; they are always Very thankful to have my fixed and ready to drive so soon. Very pleased with all the Lombard Ford employees I have had contact with; they are always helpful and courteous. I have taken my car to Lombard since I purchasing it from them 7 years ago. And will continue to have my car serviced by them. More

Above & Beyond! I brought my vehicle in for a non-working A/C. Steve took the initiative to determine if the warranty would cover the repair expense, advising me lat I brought my vehicle in for a non-working A/C. Steve took the initiative to determine if the warranty would cover the repair expense, advising me later when I called in for an update. As it turned out, the A/C had been damaged due to a prior accident (repaired by others) and again, Steve took the initiative to speak with my insurance company and (prior) repair company to facilitate the repair at no cost to me. Usually, as a consumer, you have to "poke and prod" a company to take action on your behalf. I am happy to report that Steve employed that old-fashioned standard of "customer first". A rare commodity that , now-a-days, sets the bar high. Many thanks!! More

Scheduled maintenance All work performed in a timely, effective and economic manner. Communication with Steve professional, courteous and timely. I have Lombard Ford do all All work performed in a timely, effective and economic manner. Communication with Steve professional, courteous and timely. I have Lombard Ford do all my Ford vehicle service and over a twenty-five, or so, year span have never had an issue. Always been a more than satisfactory experience. More

Courteous, clean, helpful. Steve and Lombard Service staff are always helpful and a pleasure to deal with. Makes the drive from Milford worth it. No regrets. Great dealership. H Steve and Lombard Service staff are always helpful and a pleasure to deal with. Makes the drive from Milford worth it. No regrets. Great dealership. Highly recommend. More

ESP Plans Purchased my ESP plan through Lombard Ford, I had some questions and needed to call them. Emma answered and was very pleasant to deal with. She was ab Purchased my ESP plan through Lombard Ford, I had some questions and needed to call them. Emma answered and was very pleasant to deal with. She was able to answer all my questions and walk me through the different plans. She is very knowledgeable of the products and an asset to the dealer. This was the most pain free purchase I’ve had with any dealer or even any retailer. I will come back for my future purchases and recommend them to others. More

Fantastic service I was given your contact information from a person that I purchased a car from for my grand daughter. He highly recommended this dealership and gave m I was given your contact information from a person that I purchased a car from for my grand daughter. He highly recommended this dealership and gave me Emma's name and number. It was absolutely a great experience work with her, no back and fourth. just a straight up offer. Even though I just purchase a warranty from her, if I get an opportunity to buy a vehicle she will be my first call, Thanks for everything. Chris Burton More

Helpful, so easy to work with! Spoke by phone a few times, provided the info and quote I needed and handled it all in a few minutes. Bought and transferred service warranty on 2 tru Spoke by phone a few times, provided the info and quote I needed and handled it all in a few minutes. Bought and transferred service warranty on 2 trucks. More