Lombard Ford - Service Center

I brought my 2017 F350 cab & chassis to Lombard for warranty and recall work and was extremely pleased with the quality service and communication I received. I had a bit of anxiety since I had purchase warranty and recall work and was extremely pleased with the quality service and communication I received. I had a bit of anxiety since I had purchased the vehicle elsewhere, but Lombards was very professional and Rob in service handled everything like a pro. It couldn’t have gone any smoother Bob F. Hill Town Recycling More

I took my car into Lombard Ford, I couldn’t be happier with how I was treated by Rob In service. He’s an asset to your company. with how I was treated by Rob In service. He’s an asset to your company. More

Superb no pressure customer service. Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my purchase easy. Emma always called back when requested in a timely manner and is extremely pleasant to talk to. I had to have an inspection before issuance of my policy and Emma's schedule of the inspector was quick and he was most pleasant. We have been Ford owners for many years and with folks like Emma we will continue to be. Thank you Emma. More

Prompt, polite and efficient service. Could not have asked for better! There were several repairs that needed to be done and Mr. Edwards kept me up to date on the progress quite often and went through e asked for better! There were several repairs that needed to be done and Mr. Edwards kept me up to date on the progress quite often and went through each charge with me line by line. Extremely professional! More

Lombard Ford surprised me with a thorough check above and beyond my recall. The work done was superior. Car runs like a top. Great thank you to the staff for taking such great care of my car. beyond my recall. The work done was superior. Car runs like a top. Great thank you to the staff for taking such great care of my car. More

A total WOW experience today! The entire service department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the servi department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the service was spectacular! What else could you ask for? More

Great service and great service advisor tony was very helpful And took care of me like he was is own car that is what I called service helpful And took care of me like he was is own car that is what I called service More

Service Dept displays a true meaning of customer service! Friendly, knowledgeable, reliable. from my phone interactions to in person conversations, Appointment scheduled in a reasonable time period, part Friendly, knowledgeable, reliable. from my phone interactions to in person conversations, Appointment scheduled in a reasonable time period, part ordered promptly and appointment rescheduled for repair in a timely manner. i was kept informed of the service required and questions I had answered in a very accommodating , friendly manner. Joan Anctil More