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442 Reviews of Lombard Ford - Service Center
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June 17, 2020
My imagined quick oil change took a little bit longer than expected due to unforeseen circumstances, but overall the service was exceptional!!! Tony and Rob are GREAT!! than expected due to unforeseen circumstances, but overall the service was exceptional!!! Tony and Rob are GREAT!! More
by Ffield2017
Employees Worked With
Anthony Alfieri
Helpful June 11, 2020
Fast courteous service. Very professional. Truck was clean and sanitized. I would use Lombard Ford again for sure. This was for warranty service - no surprises! clean and sanitized. I would use Lombard Ford again for sure. This was for warranty service - no surprises! More
by Dryan117
Employees Worked With
Robert Edwards
June 02, 2020
Emergency repair I would like to thank the repair department of Lombard Ford for their excellent service last week..My wife and I were towing a camper for our weekend I would like to thank the repair department of Lombard Ford for their excellent service last week..My wife and I were towing a camper for our weekend trip when a turbo hose blew apart a short distance away. We made to Lombard and they immediately had a service rep look and the issue in the their parking lot, had the part in stock and had us on our way in short order. Couldn’t ask for more. Check them out if you need service. More
by JohnG
Employees Worked With
Robert Edwards
April 30, 2020
I brought my 2017 F350 cab & chassis to Lombard for warranty and recall work and was extremely pleased with the quality service and communication I received. I had a bit of anxiety since I had purchase warranty and recall work and was extremely pleased with the quality service and communication I received. I had a bit of anxiety since I had purchased the vehicle elsewhere, but Lombards was very professional and Rob in service handled everything like a pro. It couldn’t have gone any smoother Bob F. Hill Town Recycling More
by HillTownRecycling
Employees Worked With
Robert Edwards
April 17, 2020
Superb no pressure customer service. Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my purchase easy. Emma always called back when requested in a timely manner and is extremely pleasant to talk to. I had to have an inspection before issuance of my policy and Emma's schedule of the inspector was quick and he was most pleasant. We have been Ford owners for many years and with folks like Emma we will continue to be. Thank you Emma. More
by rofin
Employees Worked With
March 12, 2020
Prompt, polite and efficient service. Could not have asked for better! There were several repairs that needed to be done and Mr. Edwards kept me up to date on the progress quite often and went through e asked for better! There were several repairs that needed to be done and Mr. Edwards kept me up to date on the progress quite often and went through each charge with me line by line. Extremely professional! More
by joseph_Leichter
Employees Worked With
Robert Edwards, Anthony Alfieri
March 12, 2020
Lombard Ford surprised me with a thorough check above and beyond my recall. The work done was superior. Car runs like a top. Great thank you to the staff for taking such great care of my car. beyond my recall. The work done was superior. Car runs like a top. Great thank you to the staff for taking such great care of my car. More
by Megstprix
March 12, 2020
A total WOW experience today! The entire service department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the servi department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the service was spectacular! What else could you ask for? More
by Johnnyb
Employees Worked With
Nice lady at the check out!, Robert Edwards, Anthony Alfieri
