Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
451 Reviews of Lombard Ford - Service Center
Sort by
September 30, 2020
Always nice to see the staff at Lombard. Friendly, yet professional. My 2017 Mustang will have a long life, just my my 2005 Mustang thanks to Lombard. professional. My 2017 Mustang will have a long life, just my my 2005 Mustang thanks to Lombard. More
by AGRATTON13
Verified CustomerEmployees Worked With
Robert Edwards
September 29, 2020
Emma’s service was fast, clear and spot on. It is a pleasure to deal with a pro who anticipates your questions and delivers precisely the right product. Doesn’t get better than that. Thanks Emma pleasure to deal with a pro who anticipates your questions and delivers precisely the right product. Doesn’t get better than that. Thanks Emma More
by dansole16051
Employees Worked With
September 28, 2020
Excellent job and they even delivered my car to me, They were very helpful to me. They were able to get the work done in the time I needed as I had an appt. were very helpful to me. They were able to get the work done in the time I needed as I had an appt. More
by JANIEKING1001
Employees Worked With
Polly Brancato
September 25, 2020
Brought my Explorer in for service this morning and had a great experience with the staff. Very helpful, professional and courteous! Had a slight issue with the Ford rewards pass but Robert was very helpful great experience with the staff. Very helpful, professional and courteous! Had a slight issue with the Ford rewards pass but Robert was very helpful with this and resolved the issue for me. Very appreciative. More
by 2020Explorer
Employees Worked With
Robert Edwards, Polly Brancato
September 24, 2020
I had service on my F-150 today. (9/24/20) Polly Brancato and ALL of the service department people were OUTSTANDING. Very courteous, professional and reasonable. I greatly appreciate them all. I Brancato and ALL of the service department people were OUTSTANDING. Very courteous, professional and reasonable. I greatly appreciate them all. I have been a customer for many years and the service department never disappoints me. More
by satisfied customer
Employees Worked With
Polly Brancato and Robert Edwards, Robert Edwards, Polly Brancato
September 22, 2020
Emma is knowledgeable and efficient. She understood what we needed for the make and model of car that we own. The process was quick and easy. we needed for the make and model of car that we own. The process was quick and easy. More
by dianepm17
Employees Worked With
September 19, 2020
Great service, good attitudes, always a pleasant experience when I’m there. Estimates and pricing are very reasonable and my buying experience was flawless nothing bad here. experience when I’m there. Estimates and pricing are very reasonable and my buying experience was flawless nothing bad here. More
by 99rosemi
September 15, 2020
Service was fast and efficient. Staff was friendly. Price was reasonable. No complaints at all. Will book my next service appointment with Lombard Ford. Many years of conpetent service@ was reasonable. No complaints at all. Will book my next service appointment with Lombard Ford. Many years of conpetent service@ More
by CHBLOW
Employees Worked With
Robert Edwards, Polly Brancato
September 14, 2020
I am always pleased with the service and Polly was friendly and professional. I like the smaller dealerships due to the personal care the provide. friendly and professional. I like the smaller dealerships due to the personal care the provide. More
by jackiefrost2001
