Lombard Ford - Service Center

I am always pleased with the service and Polly was friendly and professional. I like the smaller dealerships due to the personal care the provide. friendly and professional. I like the smaller dealerships due to the personal care the provide. More

Ben did a great job today. He seems to be a real asset to service team. He recently repaired a tire and reminded me that I should get “The Works” service on my C-Max. service team. He recently repaired a tire and reminded me that I should get “The Works” service on my C-Max. More

Emma was extremely helpful, friendly and professional. She explained my extended warranty and made it an easy process. No pushy salesmanship, just the way it should be done ! She explained my extended warranty and made it an easy process. No pushy salesmanship, just the way it should be done ! More

Great overall experience! I've been researching different products and calling around to a number of dealers and have been underwhelmed with the experience until speaking with Emma at Lombard Ford. different products and calling around to a number of dealers and have been underwhelmed with the experience until speaking with Emma at Lombard Ford. Emma was very helpful, knowledgeable, friendly and answered all of my questions, since this is the first time I've purchased an extended service plan for a pre-owned car. She also did not rush me through the process or apply pressure to buy the plan today, which I very much appreciated. The pre-inspection process was quick and the inspector very professional. Best price as well. Thank you! More

Great employee This is my second extended warranty thru Lombard Ford. In my contact with Emma she has supplied me with the information I needed to purchase a extend This is my second extended warranty thru Lombard Ford. In my contact with Emma she has supplied me with the information I needed to purchase a extended warranty on my Lincoln. She found me a good and fair price. She knows her job and is very helpful I highly recommend her. More

Lombard Ford is a very dependable dealership for such a small town in the northwest corner of Connecticut. The staff is very kind and helpful, however I feel like I’m there all the time for a new issue wit small town in the northwest corner of Connecticut. The staff is very kind and helpful, however I feel like I’m there all the time for a new issue with my vehicle. Ford Motor Company is one I do not think I will purchase from again. More

My vehicle purchased there needed maintenance, and I had a budget. Anthony prioritized what the vehicle needed, scheduled repairs accommodating my travel and work schedule...kept me updated and was professi a budget. Anthony prioritized what the vehicle needed, scheduled repairs accommodating my travel and work schedule...kept me updated and was professional and timely...thank you! More

Rob listened to all of my concerns explained things they were going to look at on the car did a great job from start to finish. Will definitely be back to Lombard Ford for all my service. were going to look at on the car did a great job from start to finish. Will definitely be back to Lombard Ford for all my service. More

Awesome service, great advisor ,fast scheduling . I have been to other dealers and this place has that home type feel to it no pressure approach I have been to other dealers and this place has that home type feel to it no pressure approach More

Amazing service, pleasant and polite. Wish they were my local dealership! The install was less time than I was originally told, and they gave me some solid future advice! local dealership! The install was less time than I was originally told, and they gave me some solid future advice! More