Lombard Ford - Service Center

Some work I requested was not done because it was not necessary. I like that! I will return for future service because I have confidence in the integrity of the service staff. necessary. I like that! I will return for future service because I have confidence in the integrity of the service staff. More

Everyone is always very helpful and friendly. An excellent dealership. Polly and Robert were great, as they always are. I always recommend Lombard Ford to people. excellent dealership. Polly and Robert were great, as they always are. I always recommend Lombard Ford to people. More

What a nice family dealership. It doesn't get any better than that. Thank you for your continued support. Always looking out for the customer! than that. Thank you for your continued support. Always looking out for the customer! More

The service department did a good job fixing the problem, however they could have done a complete overview, need to bring my vehicle back again. however they could have done a complete overview, need to bring my vehicle back again. More

The service was good and the staff was friendly and attentive to my needs the waiting room could use more reading material not much else I can add . attentive to my needs the waiting room could use more reading material not much else I can add . More

Dealership always gets the job done right in a reasonable time. The people are always nice here as well. There is also a good reading selection in the waiting room. time. The people are always nice here as well. There is also a good reading selection in the waiting room. More

Service was great. I was in and out. Polly came and told me what the we’re going to do to my car, so I knew what was happening. Will Be back me what the we’re going to do to my car, so I knew what was happening. Will Be back More

I brought my Focus in for a Works Package and to please check for something leaky under the hood. They found it, fixed it under my genuine Ford Extended Service Plan....Premium Care! I always get the ext check for something leaky under the hood. They found it, fixed it under my genuine Ford Extended Service Plan....Premium Care! I always get the extended warranty and always take my car to Lombard Ford for service! Great Job More

I dealt with the service dept. My 2016 F350 diesel tow vehicle had a mechanical issue. Rob tried to find the necessary part @ a regional dealership. While the computer inventory said that it was in stock vehicle had a mechanical issue. Rob tried to find the necessary part @ a regional dealership. While the computer inventory said that it was in stock the parts dept @ that dealership couldn't locate it. I brought the vehicle in & a temporary repair was made which allowed me to continue my trip towing my 5th wheel trailer. Highly recommend this service dept who went beyond the call for me. David Dutton Milford CT More

Excellent service. Easy in easy out. I feel confident Excellent service. Easy in easy out. I feel confident that my Mercury Mariner Hybrid is well looked after. I would recommend this dealership. No p Excellent service. Easy in easy out. I feel confident that my Mercury Mariner Hybrid is well looked after. I would recommend this dealership. No problem. More