Lombard Ford - Service Center

I was quoted $ 57.00 for the oil change and tire rotation .I paid $63.10 plus $1.89 for a shop disposal fee. They didnt rotate the tires as it was said I didnt need it . It was plain to me the out s rotation .I paid $63.10 plus $1.89 for a shop disposal fee. They didnt rotate the tires as it was said I didnt need it . It was plain to me the out side edges of the front tires show more wear than the rears. Common sense would tell you that another 5000 miles the front will show even more wear. So why in my thinking would want the wear just on the front tires. The front tires will wear out before the rears. More

Very professional, efficient, and courteous. Jeff let me know about future items to be looked at, let me schedule the next appointment 2 months in advance, and gave me a print out of what I expect to be com know about future items to be looked at, let me schedule the next appointment 2 months in advance, and gave me a print out of what I expect to be completed during the next appointment. More

Professional, helpful, knowledgeable, timely---I just have one recommendation----that one of the women working there that day did not wear a mask---please tell me she had a medical reason! I make the have one recommendation----that one of the women working there that day did not wear a mask---please tell me she had a medical reason! I make the extra-mileage trip because you guys are worth it! More

Jeff took good care of me when I needed to reschedule due to weather. And as always, the service was great. Had a coupon which is always helpful with cost! Thank you! to weather. And as always, the service was great. Had a coupon which is always helpful with cost! Thank you! More

Have been with Lombard Ford for close to 30 years for the servicing of my vehicle. Always fair priced and they notify you if another issue arises during servicing so you can determine if you want it correc servicing of my vehicle. Always fair priced and they notify you if another issue arises during servicing so you can determine if you want it corrected now or another time. Techs are hardworking and easy to work with. Very pleasant atmosphere. More

Jeff is very professional and communicative and gets the job done. I appreciate knowing my vehicle is in good hands and will be well-maintained. job done. I appreciate knowing my vehicle is in good hands and will be well-maintained. More

When I came to Lombard, my car was immediately taken in and looked at. The service manager came to talk to me as soon as the service was done and explained what the cause the problem was. He told me that and looked at. The service manager came to talk to me as soon as the service was done and explained what the cause the problem was. He told me that if the problem came it would be within the next 1-2 days, and I should then come back. The problem did not come back. More

I Needed a few repairs found during regular service. Parts were ordered and repairs were completed in spite of the winter storm. Thanks for the great service. Parts were ordered and repairs were completed in spite of the winter storm. Thanks for the great service. More

Polly was great to work with she is wonderful to talk to!She got the truck in and repaired in a timely manner for what they had to do. to!She got the truck in and repaired in a timely manner for what they had to do. More

It is always a great experience at Lombard Ford! The staff is professional and courteous! The quality of work is excellent! I had a great experience per usual. staff is professional and courteous! The quality of work is excellent! I had a great experience per usual. More