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Lombard Ford - Service Center

Barkhamsted, CT

4.6
451 Reviews

451 Reviews of Lombard Ford - Service Center

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March 31, 2021

I was very pleased with the service I received.Everyone was polite and helpful. The service was excellent.I would highly recommend Lombard Ford to family and friends. More

by flimbo_5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mans, Mark Jones, Daniel LoRusso, Jeff Ingraham
Mar 31, 2021 -

Lombard Ford responded

Super! We love to learn that we have done a good job. We truly appreciate your recommendation as well. You're the best! See you next time... Your friends at Lombard Ford

March 24, 2021

Polly has been very helpful and pleasant to deal with. She took the time to carefully review the work needed on my truck and explain my options. More

by wahlr
Recommend Dealer
Yes
Employees Worked With
Polly Brancato
Mar 26, 2021 -

Lombard Ford responded

Thank you for taking the time to share your experience with us. Polly is very personable and enjoys helping folks. Glad you are pleased. Your friends at Lombard Ford

March 24, 2021

Excellent service - was in and out earlier than expected. Very friendly - professional demeanor. Provided all the information I needed and was super helpful around the billing. Well done. More

by Speed with Safety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato, Jeff Ingraham
Mar 26, 2021 -

Lombard Ford responded

Sounds like all went well on your visit. We couldn't be happier. Thank you for your business. Stay safe. Your friends at Lombard Ford

March 22, 2021

We were soo pleased with Polly and our venture of repairs to our vehicle, 2009 Lincoln, MKS. Our treatment, quote and results made us very pleased to choose Lombard Ford. Very professional and assuring that More

by sarex2011
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Brancato
Mar 22, 2021 -

Lombard Ford responded

We love hearing that we were able to assist you in such a manner that you will be back. It was a pleasure to have met you. Thank you, and we look forward to seeing you in the future. Your friends at Lombard Ford

March 18, 2021

Quick and prompt service and a super friendly support staff who fit my service into my schedule. I will definitely come back again and again. More

by PASCHWANKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato, Jeff Ingraham
Mar 19, 2021 -

Lombard Ford responded

We would be honored if you were to come back again, and again. :) Thanks for taking the time to let us know how your visit went. See you next time! Your friends at Lombard Ford

March 09, 2021

Lombard Ford really goes the extra mile to make sure that my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. More

by CURLEYST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Brancato
Mar 10, 2021 -

Lombard Ford responded

It's always a pleasure to hear from our customers concerning the treatment they receive. Thank you for sharing. Always know that we appreciate your business! Your friends at Lombard Ford

March 03, 2021

Good service and great customer service as always! Thank you for doing a check up on my vehicle while in for an oil change. Discovered rear brakes would need to be replaced and now I feel safe. More

by TAMOLAN43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ingraham
Mar 04, 2021 -

Lombard Ford responded

Every one wants to feel safe in their automobiles, right? Glad you do! Thank you so much for your business. We hope we'll always live up to your expectations. Your friends at Lombard Ford

March 02, 2021

Always reliable; always efficient. I count on Lombard to take good care of my vehicles. I have been doing business with Rob for many years. More

by ROSELEEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ingraham
Mar 02, 2021 -

Lombard Ford responded

It's always good to hear that folks can count on us for reliable, efficient service. We thank you for doing business with us over time. See you next time. :) Your friends at Lombard Ford

February 27, 2021

Good service. Worked my problem I came in for until it was found and corrected going above what was expected thus making a happy customer. Thanks More

by PATHHIKER
Recommend Dealer
Yes
Employees Worked With
Jeff Ingraham
Mar 01, 2021 -

Lombard Ford responded

Thank you "happy customer" :) Glad we were able to correct what ever the problem was. We appreciate your business and hope to see you in the future. Your friends at Lombard Ford

February 22, 2021

courteous, professional, expeditious, good work, Suggest you let me submit this review without enforcing the 25-word minimum. otherwise, some people might just blow it off More

by WINNINGTICKETCAFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Jeff Ingraham
Feb 22, 2021 -

Lombard Ford responded

We certainly will never blow you off! Thank you for your testimony. It means a lot. Your friends at Lombard Ford

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