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451 Reviews of Lombard Ford - Service Center
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July 09, 2021
Despite being a busy operation, all members of the Lombard service department take the time to answer questions and make sure that customer needs are met. Manager Drew always is accessible, and Polly Lombard service department take the time to answer questions and make sure that customer needs are met. Manager Drew always is accessible, and Polly helped make sure that I received the car work needed. On a previous visit, Service Department consultant John and tech Jesse also provided excellent service. More
by Scott
Verified Customer
July 01, 2021
The service team at Lombard is responsive and accommodating, currently servicing my 2017 Expedition. My relationship with this dealership goes back more than 30 years and their friendly reliabili accommodating, currently servicing my 2017 Expedition. My relationship with this dealership goes back more than 30 years and their friendly reliability is a constant. More
by TOMSTRUM
Employees Worked With
June 30, 2021
I can always expect a good service experience at Lombard Ford. Work was done quickly and correctly. Will continue to use them in the future. Ford. Work was done quickly and correctly. Will continue to use them in the future. More
by ts05909
June 22, 2021
Waste of time coming here, plan on losing your vehicle for 2-3 days for diag, that's from the owner himself.... for 2-3 days for diag, that's from the owner himself.... More
by Bynack23
Employees Worked With
June 16, 2021
Excellent service and repairs were completed in a cost wise fashion. Staff was friendly and helpful. The repairs were completed timely. I would recommend this service department to other customers. wise fashion. Staff was friendly and helpful. The repairs were completed timely. I would recommend this service department to other customers. More
by rayter74
June 16, 2021
Polly and Drew were very welcoming and made me feel very much at ease during my visit (oil change, brake inspection, fluid check). The work was done very quickly and efficiently. They also were very unde much at ease during my visit (oil change, brake inspection, fluid check). The work was done very quickly and efficiently. They also were very understanding I was delayed by traffic due to construction in route to the dealership. The only complaint I honestly have was I didn't get an email confirmation 24-48 hrs. prior to my visit verifying my date of service. More
by Sdwyer0
Employees Worked With
Other Employees :
Also to note: I greatly appreciate Mike Manns, your finance mgr. calling me to confirm my service appt. Greatly appreciated! He's always been esp. helpful., Polly Brancato
June 11, 2021
Service was great as always everyone is so kind I never have problems with the service I get with you guys its a pleasure doing business . Your the best. John have problems with the service I get with you guys its a pleasure doing business . Your the best. John More
by JPT6045
June 09, 2021
do not like this type of survey-- but the service was great everyone was friendly and courteous- they completed the work in the allotted time - great everyone was friendly and courteous- they completed the work in the allotted time - More
by VICTORIACAREY
