Lombard Ford - Service Center

Lombard ford is a great place to do business with very reliable and they keep you informed on your car’s progress reliable and they keep you informed on your car’s progress More

Friendly and professional. Took care of issues ignored by our previous dealer. Fit all the work in their day for us! They did a lot for us, but no one reviewed it at the end, or told us what parts were by our previous dealer. Fit all the work in their day for us! They did a lot for us, but no one reviewed it at the end, or told us what parts were ordered (door handles???). All of us were joking about the very uncomfortable chairs. Overall, this is a solid place with great customer service and we're glad we are doing business here. More

Excellent service! I really like how they check all the car's lights to make sure everything is working. Thank you! car's lights to make sure everything is working. Thank you! More

Even though there are two dealerships nearby I prefer to go to Lombard Ford for my needs. The service department is excellent in diagnosis and service work it's a pleasure to go there go to Lombard Ford for my needs. The service department is excellent in diagnosis and service work it's a pleasure to go there More

Always 5 star service from Lombard Ford from Rob on down to the folks on the service desk and mechanics! to the folks on the service desk and mechanics! More

Excellent service! Kind staff. Always professional. Service department explained all work completed. Will be back. Thank you. Great job! Service department explained all work completed. Will be back. Thank you. Great job! More

I've purchased Fords from Lombard for over 20 years. Their integrity and their knowledge of all of their car/ truck lines is the best I've experienced, but overall it is their honesty that brings me bac Their integrity and their knowledge of all of their car/ truck lines is the best I've experienced, but overall it is their honesty that brings me back year after year when it's time for a new truck or SUV. Lombard Ford and staff are the best I've ever worked with. More

Everyone is pleasant & great to deal with. The service area is always eager to help. area is always eager to help. More

Simply brought truck in for snow tire swap. Got a call from Service that two of the tire pressure sensors are broken and $300 to replace. Truck went in, all TPMS sensors fine, they swap tires and two sepa from Service that two of the tire pressure sensors are broken and $300 to replace. Truck went in, all TPMS sensors fine, they swap tires and two separate TMPS sensors on two separate tires failed simultaneously? I think not. And when they logged it on the service order, they wrote "Customer complains of broken tire pressure sensors" which is absolutely not true because the sensors were fine on drop-off, and they know it. The likelihood of a spontaneous double independent sensor failure that additionally happened strictly when the truck was in their possession is infinitely small unless they did something when it was in their possession. Then they went ahead and did a recall fix on my truck without my permission, on a recall item related to something I have never and will never use. At least ask me, because, you know, it is my property. All I wanted was a snow tire swap and I ended up with an almost $500 bill and unauthorized work done on the truck and they lied about my complaining of a broken TPMS sensor when I dropped off the truck. More

The staff at Lombard Ford is great. Professional and pleasant to work with. Thank you. pleasant to work with. Thank you. More