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Lombard Ford - Service Center

Barkhamsted, CT

4.6
450 Reviews

450 Reviews of Lombard Ford - Service Center

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September 08, 2022

Great people, great dealership, great service. It is always a pleasure doing business with them. More

by Gerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Sep 13, 2022 -

Lombard Ford responded

You're so gracious Gerry. Thank you for your business. Your friends at Lombard Ford

September 08, 2022

I was told if they changed out my battery in my truck the hard starting would stop and the truck would start normal. Well that did not work the truck still start hard More

by hepandyeti
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Cersoli
September 05, 2022

Great dealership. The guys are great, the service is great. Nice waiting room. I always enjoy visiting Lombard Ford. More

by Anniegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Sep 06, 2022 -

Lombard Ford responded

Thank you again for the second review. Glad you enjoy your time with us. Your friends at Lombard Ford

September 01, 2022

Love Lombard. Great people, great service. Easy location, nice waiting room. See you all real soon! More

by Anniegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jones, John Cersoli
Sep 02, 2022 -

Lombard Ford responded

We're so appreciative for your business and it's always a pleasure to see you. Take care and be safe. Your friends at Lombard Ford

August 29, 2022

I have been a customer for years. Always happy with my experiences with the service department. More

by LAURA.MAREK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Lombard Ford responded

We certainly appreciate you as a customer Laura. We can't thank you enough for your dedication to us, and we strive to make every experience a happy one. Stay safe. Your friends at Lombard Ford

August 26, 2022

We have been clients for years. Lombard is one of a small number of businesses where customer service has been and is always outstanding and reliable. More

by ROSELEEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Lombard Ford responded

Thank you for your many years of loyalty to Lombard Ford and for taking the time to let us know your sentiments. We appreciate your business all these years. Your friends at Lombard Ford

August 24, 2022

Couldn’t find a better dealership if I wanted to. From sales to finance to all the guys in the service department…… just makes everything easy to deal with More

by JDC58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Manns, John Cersoli
Aug 25, 2022 -

Lombard Ford responded

Thank you so much for your comments concerning our Dealership. Hopefully next time we'll be able to do even better in order to get all 5's. ;) We appreciate your business tremendously and hope to see you in the future. Stay safe. Your friends at Lombard Ford

August 24, 2022

They are the best! Kind and thoughtful and my car is always in tiptop shape after they take care of it More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Aug 25, 2022 -

Lombard Ford responded

You are the best for sharing your thoughts with others. Thank you so much for taking your time to write such a nice review. We hope to always live up to your expectations. Your friends at Lombard Ford

August 17, 2022

Great people there John Cersoli was great! thanks for your quick sevice! thank you very much! More

by DARMORE.MANUF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Aug 18, 2022 -

Lombard Ford responded

We truly appreciate you taking the time to let us know about your service experience. It inspires us to keep on the right track. Thank you! Your friends at Lombard Ford

August 15, 2022

I'm not from the area and was camping few miles away when my starter went on my truck. They understood my situation and not only did I get service on that weekend but also they gave me a ride back to the ca More

by Starbaby1789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know his name but older gentleman that seemed like the owner ( possibly)
Aug 15, 2022 -

Lombard Ford responded

We're so glad to hear from you again. Thank you for taking the time to send us a review. We like to think we're good Samaritans, and only wish that there were more in these troubled times. Take care and be safe! Your friends at Lombard Ford

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