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Lombard Ford - Service Center

Barkhamsted, CT

4.7
465 Reviews

465 Reviews of Lombard Ford - Service Center

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May 14, 2025

My front disc brakes were rubbing metal to metal. The Lombard Service Department team did an excellent job taking care of the problem! More

by CHBLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

excellent job and quick to start the service Very little time to wait for service to begin More

by Barb and Dan Sargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Emma was very attentive courteous and sent me all the information I need to review to make the purchase of my extended warranty very professional More

by macsmode2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

The process to purchase ESP coverage for my 2022 Ford F-150 was easy and completed smoothly. Emma was great to with and provided exceptional customer service! Thanks again to Lombard Ford for offering th More

by F-150 Girl from WV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Kyle and his crew are great! Always a smile and good conversation. He is efficient and conscientious. More

by ajuhlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lombard Ford responded

We appreciate your kind words. We all strive to do our best for our customers. Thank you! Rob Lombard

March 27, 2025

Emma has taken care of my family and friends and their Ford cars and trucks for many years. She is the Best! We never think of buying an extended warranty from anyone else but Emma and Lombard Ford. Ve More

by habapple
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Honored a parts warrantee which greatly reduced the cost of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford More

by PJGAHEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lombard Ford responded

Thank you so much for the kind words. Our team always strives to do their best to serve our customers. We appricate our customers! Rob Lombard

March 03, 2025

We have been using Lombard Ford warranties since 2014 and are getting another one ! What an incredible savings and honored everywhere ! More

by Kathy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Dew
February 11, 2025

Emma was quick to respond to my questions & quite helpful regarding an extended warranty for a used Expedition we just purchased. This is the 3rd extended warranty we’ve purchased from Lombard. Highly recom More

by jibby3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Emma was VERY helpful in assisting me with my Extended Warranty Purchase. Pleasant, knowledgeable and ready to help. (accessible) Lombard Ford is lucky to have Emma on your team. Thank you! More

by bruce.sandacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lombard Ford responded

Thank you so much for the kind words. Emma has a vast knowledge of the Ford Protect Program and we are blessed to have her assisting our Extended Service Plan customers. We appreicate your trust!

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