Lombard Ford

Great experience I haven’t purchased a car in 11 years and had a lot of anxiety in purchasing a car I feared having to deal with pressure but was pleasantly surprised I haven’t purchased a car in 11 years and had a lot of anxiety in purchasing a car I feared having to deal with pressure but was pleasantly surprised with my experience. I love my Edge but going from a car to SUV is a different experience that I’m enjoying. Thank you to the staff for making this is a pleasant experience . More

The Best!! A very professional, knowledgeable and honest dealer. It was a pleasure to purchase from Lombard Ford. Looking forward to our next purchase from Lomba A very professional, knowledgeable and honest dealer. It was a pleasure to purchase from Lombard Ford. Looking forward to our next purchase from Lombard Ford! More

Highly Recommend this Dealership! We purchased a 2014 Ford Edge LTD with just under 20,000 miles. Fully loaded. Impeccable condition. Our buying experience was above our expectations We purchased a 2014 Ford Edge LTD with just under 20,000 miles. Fully loaded. Impeccable condition. Our buying experience was above our expectations and past experiences. Consistent, informed, no-pressure contact from both Barbara Dew (Web contact) to our salesman, Stephen Weir, we can not think of one, single, thing they could have done better. We seriously considered, test drove, and spoke with salespeople at another dealer and a few online dealers as we started looking for a replacement vehicle. Our parameters were 2014 and newer, less than 25,000 miles and a mid-size SUV. Barbara and Steve were the only two individuals who respected and worked within our parameters and offered several vehicles to test drive over a two week period. Emails and phone calls kept us informed of other vehicles we might consider, but never was there a tone of any pressure at all to close a deal. Steve and Barbara are informed, professional, and provide exceptional customer service. The entire purchasing process was completed in a very timely manner and to our complete satisfaction. We definitely purchased a quality vehicle that exceeds our expectations for the price range we wanted to stay within. We look forward to a long term relationship with this dealership, not only for this purchase, but for future purchases as well. We highly recommend Lombard Ford and their staff. More

Fantastic service This is the 2nd extended warranty and extended service plan that I have purchased from Lombard Ford. My contact for both is Emma Allen who is very kno This is the 2nd extended warranty and extended service plan that I have purchased from Lombard Ford. My contact for both is Emma Allen who is very knowledgeable and easy to work with. Emma listened to my needs and presented with with several possible options at various price points. I saved substanially over the prices quoted by both the Ford dealer who sold me my Explorer and the Lincoln dealer who sold me the MKX. They will be my go to dealer for ESP and EMP for Ford and Lincoln vehicles in the future. More

An extremely pleasurable car buying experience. My husband and I were so happy with everyone we dealt with at Lombard Ford. Our salesman Danny Larusso (aka Karate kid) was professional and friendly My husband and I were so happy with everyone we dealt with at Lombard Ford. Our salesman Danny Larusso (aka Karate kid) was professional and friendly and not overbearing. He was helpful and answered all our questions. Mr. Lombard, the owner was a delight. He was personable and took an interest in making sure we were 100% satisfied. It was obvious to us that he runs a wonderful dealership because his employees are happy and as a result so are we, his customers! We certainly would recommend Lombard Ford to anyone looking for a car. More

Ford Esp Emma was so knowledgable and polite about the ford ESP plan which i purchased through her Even though my vehicle was not purchased at her dealers Emma was so knowledgable and polite about the ford ESP plan which i purchased through her Even though my vehicle was not purchased at her dealership i would reccomend them More

ESP purchase My dealings with Ms Emma Allen in the past and just recently was outstanding as always ! Ms Allen is very knowledgeable of all aspects of the ESP Prog My dealings with Ms Emma Allen in the past and just recently was outstanding as always ! Ms Allen is very knowledgeable of all aspects of the ESP Program and made me feel very comfortable with my purchase. I feel secure with the plan that she explained to me and I feel that if I should have any questions in the future, she will be able to help me. More

Exceptional Service and Communication Whenever you are purchasing a used vehicle sight unseen, it is always a daunting and weary filled practice. Upon finding an online ad for a similar ve Whenever you are purchasing a used vehicle sight unseen, it is always a daunting and weary filled practice. Upon finding an online ad for a similar vehicle, I contacted Lombard Ford in Connecticut to inquire if they had a vehicle with my desired specifications. My call was answered by Barbara Dew, who was not only courteous and patient but also very diligent in keeping me abreast of her vehicle search results. Even after I informed her that I had several dealerships looking for the same vehicle, she was still adamant that she can find the car which I wanted. Several minutes later, she informed me that she had located the car within a new shipment of vehicles that Lombard Ford was getting and that even though the car was not in the system, she was sure it meet my qualifications. Surely enough, over a few days, we were able to verify the vehicle. Barbara was a god-send in this process. Every question was answered, every inquiry addressed, and all worries satiated. When it came to financing and registration, Mike and Mary were likewise helpful in explaining all my financing options, getting the paperwork to me overnight, and informing me of all the subsequent steps required to receive my vehicle. I am now the proud Georgia owner of the vehicle I have always wanted. Many thanks for Barbara and crew for their exceptional service. More

Great price Dan was easy and friendly to work with, no pressure at all. He did all he said he would for the deal,as did every one that I talked with. Dan was easy and friendly to work with, no pressure at all. He did all he said he would for the deal,as did every one that I talked with. More

Great Overall Buying Experience Mark was extremely knowledgeably, straightforward, and pleasant to work with. He was flexible in showing me different vehicles and made the process co Mark was extremely knowledgeably, straightforward, and pleasant to work with. He was flexible in showing me different vehicles and made the process comprehensive to me as a first time buyer. It would be my pleasure to recommend Mark and Lombard Ford to friends and family. More