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Lombard Ford
Barkhamsted, CT
1,149 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,149 reviews
April 23, 2018
Excellent It was an absolute pleasure purchasing my new vehicle at Lombard Ford. Steven Weir was very helpful and not overbearing, like some other car salesmen. It was an absolute pleasure purchasing my new vehicle at Lombard Ford. Steven Weir was very helpful and not overbearing, like some other car salesmen. The paper work was very clear and simple. More
by DD
Employees Worked With
April 20, 2018
If you have to buy a car. I cannot imagine that buying a car is anybody's idea of a "good time..." That said - the folks up at Lombard were friendly, helpful, and efficient. Th I cannot imagine that buying a car is anybody's idea of a "good time..." That said - the folks up at Lombard were friendly, helpful, and efficient. The experience was as low-stress as buying a car could be. Thanks, Barbara & Dan! More
by iboughtafusion
April 16, 2018
Great Experience! The experience was wonderful. Right from the start it was very smooth and they did exactly what they said they were doing to do. Would definitely send The experience was wonderful. Right from the start it was very smooth and they did exactly what they said they were doing to do. Would definitely send my friends and family to your dealership! Thanks Mark! More
by Kerrie Suckley
Employees Worked With
Mark Jones
April 16, 2018
Satisfied Customer Very happy with friendliness, prompt services and overall a great experience as always. Have been a customer for over 30 years and they always meet ou Very happy with friendliness, prompt services and overall a great experience as always. Have been a customer for over 30 years and they always meet our expectations. More
by denoel023
Employees Worked With
Daniel LoRusso
April 14, 2018
Fantastic experience! Internet sales was very prompt and responsive to inquiries. Drove from over an hour away to test drive the car, loved it ! Steve and the rest of the L Internet sales was very prompt and responsive to inquiries. Drove from over an hour away to test drive the car, loved it ! Steve and the rest of the Lombard Ford staff went the extra mile and was able to deliver the vehicle same day without prior notice. Least stressful buying experience I’ve had purchasing a car. Fair prices for both the vehicle and my trade. I can’t recommend Lombard Ford enough! More
by BobaFatt
April 14, 2018
Great service and knowledgeable staff! I was very pleased with my experience at Lombard Ford. Dan LoRusso was a great salesman! He listened to what I had to say and found the right truck fo I was very pleased with my experience at Lombard Ford. Dan LoRusso was a great salesman! He listened to what I had to say and found the right truck for me in minutes. I was looking for about a week after I first met with Dan, hands down they had the best deal on a great truck. More
by Robert Petrie
Employees Worked With
Daniel LoRusso
April 11, 2018
ESP WARRUNTY This is my second extension on my ESP, Emma has been extremely helpful. I would recommend the ESP to everyone, i was directed to the proper product sa This is my second extension on my ESP, Emma has been extremely helpful. I would recommend the ESP to everyone, i was directed to the proper product saving me money.. More
by Mdcard
Employees Worked With
April 10, 2018
Great California Special Mustang Convertible Purchase! Starting with my first internet contact with Barbara through my actual sales contact with Mark, the Lombard team was excellent. The customer service Starting with my first internet contact with Barbara through my actual sales contact with Mark, the Lombard team was excellent. The customer service experience was one of the best I have ever had at a dealership. Mark did an excellent job explaining all of the features of the Mustang and how everything operated. At a stop light on the way home I had a driver next to me offer a comment about how beautiful the car was. That was the cherry on top for this purchase! Thank you to Mark, Barbara and the Lombard team for a great experience. More
by thebits
April 05, 2018
My CPO F-150 Purchase Excellent experience from the initial internet contact to the minute I drove it off the lot. Mark was fair, and always professional. Very happy with t Excellent experience from the initial internet contact to the minute I drove it off the lot. Mark was fair, and always professional. Very happy with the new purchase, and the overall buying experience. My first Ford in 35 years. More
by Gcas63
April 05, 2018
Service We have been a loyal customers for 10years.Rob and george went above and beyond to ensure we were satisfied and pleased with the service and outcome. We have been a loyal customers for 10years.Rob and george went above and beyond to ensure we were satisfied and pleased with the service and outcome. Thank you very much!! More
by Concerned customer
Employees Worked With
