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Lombard Ford
Barkhamsted, CT
1,149 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,149 reviews
May 09, 2018
Timely, accurate, fast service I received a call about my soon to expire extended warranty. The call was gracious, a followup, and quickly described options, even offered to call b I received a call about my soon to expire extended warranty. The call was gracious, a followup, and quickly described options, even offered to call back in a few days to allow the current warranty to expire, or more nearly so I suppose is more accurate. A welcome interaction with a knowledgeable person. More
by canyon
Employees Worked With
May 07, 2018
Honest and non-confrontational vehicle purchase!! Know what you're looking to buy and find a salesperson who you are comfortable with. Drive the vehicle you want to buy on a side road, on a busy road Know what you're looking to buy and find a salesperson who you are comfortable with. Drive the vehicle you want to buy on a side road, on a busy road and on the highway. Take it for an hour or so, be sure when you return to the dealership, making the final deal is what's left. Don't be afraid to say no thanks and walk away!! Our experience with Lombard Ford, Dan Lorusso and Michael Mans was very good!! We spent a couple of hours with Dan and came away with the car we wanted. Michael walked us thru the paperwork and firm handshake closed the deal. Dan, well done!!! Dan & Patti LeGeyt More
by Rav4us
Employees Worked With
Michael Mans, Daniel LoRusso
May 05, 2018
Worth the drive! Honest, sincere, and no pressure. BEST place I have ever dealt with for purchasing/leasing a new vehicle. Have you driven a Ford lately? After 15 year Honest, sincere, and no pressure. BEST place I have ever dealt with for purchasing/leasing a new vehicle. Have you driven a Ford lately? After 15 years of driving Nissans, I decided to look at Ford again and was blown away by the engineering and quality in this F-150 XLT. Could not be happier, could not have dealt with a better group of folks. If you are in the market for a Ford, give them a chance - you will not be sorry! Thank you Mark, Barbara, Mike and Mr. Lombard! More
by AnthonyD
May 04, 2018
Extend your Ford ESP Here ! We have been a Ford family for a while. I enjoy the piece of mind that I get knowing that our cars will be serviced by a Ford dealer with minimal out We have been a Ford family for a while. I enjoy the piece of mind that I get knowing that our cars will be serviced by a Ford dealer with minimal out of pocket expense and rental car coverage. We have a Fusion Hybrid, an Escape Hybrid, and a Flex. Two have have limited packages. While they haven't been trouble, they are rather complicated and I prefer to have Ford Certified service performed on them. I remember finding Lombard Ford for a Ford warranty when I shopped around the internet for a previous car that we ultimately didn't buy.I prefer to pay fixed warranty costs vs pay as you go maintenance. As my extended warranty was ending, Ford offered me a Continued Service Plan. It seemed similar to my ESP but not as good. It also requires authorizations before service and cost considerably more than continuing your original ESP. I decided to call Lombard Ford for a quote. Emma at Lombard was wonderful to work with and answered all my questions and spent the time to review all of the options available. Ford will even allow you to finance your ESP over 12 months with auto-pay charged to your credit card. So with a down payment and one year of hundred dollar payments, I have 4 more years of warranty coverage. I love my Fusion Hybrid and now have new car piece of mind for four more years for no where near the cost of a new car. Thank You Emma and Jack for all of your help ! Give them a call or visit their internet site lombardfordwarrantys.com They beat everyone else's prices substantially. I'm happy and I'm sure that you will be too. You can find a much better way to spend all the money that they will save you ! More
by ThreeFordsandaMidget
May 03, 2018
Great experience as always!! I can't say enough great things about Lombard Ford. It was an excellent experience as always. Mark Jones the salesman is very professional, knowledge I can't say enough great things about Lombard Ford. It was an excellent experience as always. Mark Jones the salesman is very professional, knowledgeable and Accommodating. I will definitely return to this dealership and look forward to additional purchases from Mark Jones and Lombard Ford. More
by Marc1212
Employees Worked With
Michael the finance manager, Mark Jones
May 03, 2018
2017 mustang convertible The Lombard Ford team of Barb, Mark and Mike made my purchase of a 2017 mustang convertible very easy and pleasurable. The car was exactly as adverti The Lombard Ford team of Barb, Mark and Mike made my purchase of a 2017 mustang convertible very easy and pleasurable. The car was exactly as advertised, expertly prepared and the deal was just what I was looking for. More
by Pete
May 02, 2018
New Car Lombard Ford is top notch! Mark the salesman always goes above and beyond to take care of my car and truck needs. I have purchased many vehicles from Lombard Ford is top notch! Mark the salesman always goes above and beyond to take care of my car and truck needs. I have purchased many vehicles from Lombard Ford and the process is always absolutely painless and enjoyable. So quick and professional. I always feel like family here from the sales department to the service and parts departments. I would recommend Lombard Ford to anyone who is looking for a new or used vehicle. More
by Landscaper
Employees Worked With
Other Employees :
Mark Jones, Betsy Koenig, Jeff Tymosko, Steve Knox
April 28, 2018
New car This was a awesome experience. Barbara was great to work with. Very helpful and courteous. Great selection of cars. Process was quick and easy. Highly This was a awesome experience. Barbara was great to work with. Very helpful and courteous. Great selection of cars. Process was quick and easy. Highly recommend this dealer. More
by Ron8828
Employees Worked With
April 25, 2018
ESP Warranty I needed to extend my warranty coverage. I contacted Emma Allen and she explained all the programs and prices that were available. Her pricing was muc I needed to extend my warranty coverage. I contacted Emma Allen and she explained all the programs and prices that were available. Her pricing was much better then other dealers I checked with and she explained everything in a much better manner. She was a pleasure to do business with and I would highly recommend her. More
by Lone Ranger
Employees Worked With
April 24, 2018
Excellent experience with knowledgeable people! Everything went smooth on the purchase of my certified preowned F-150, everyone was friendly right from the start and if you’re looking to purchase an Everything went smooth on the purchase of my certified preowned F-150, everyone was friendly right from the start and if you’re looking to purchase and new or used car or truck you should check out Lombard Ford. Thank you again to Barb Dew, Mike Mans, George Fogarty and Rob Lombard for everything. More
by John G
