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Lombard Ford

Barkhamsted, CT

4.7
1,139 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,139 reviews

June 13, 2018

Great Customer Service and Car buying Experience I have been a Lombard customer for many years and I would like to thank the dealership for their great customer service with buying as well as service More

by Dennis1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jones
Aug 18, 2018 -

Lombard Ford responded

You're most humbly welcome kind sir. It's our pleasure to be of assistance any time. Your friends at Lombard Ford.

June 12, 2018

Great Car Buying Experience! I called the dealership and spoke to Barbara made an appointment. When I arrived Barbara introduced me to Salesperson Steven Weir. He was awesome. He More

by Gi2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Lombard Ford responded

It is always nice to hear that we are worth the drive sir. We complete a lot of "out of state" sales and love to hear that we have accomplished our goal of being "worth the drive". It doesn't matter if you drive 5 minutes, we treat every one with the same respect. Have fun in the sun with your Mustang, and be safe. Your friends at Lombard Ford.

June 07, 2018

Very good! We were Happy with all individuals involved in the sale of our Certified Truck. Extra Thanks to Mark Jon es, Barbara Dew and Mike Mann’s. More

by Jjroy123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike mann, Mark Jones
Aug 18, 2018 -

Lombard Ford responded

We hope that you are now as happy with your truck! It is a beauty! We look forward to seeing you again one day. We'll always be glad to hear from you. Your friends at Lombard Ford

June 01, 2018

great time my wife and my self spent a day looking for a mustang we found the one we wanted at Lombard ford there staff made the purchess simple the way I like e More

by crazyhorse
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael mans was very helpful and friendly, Daniel LoRusso
Aug 18, 2018 -

Lombard Ford responded

We get told a lot that we make the buying process simple. That's the way we believe everyone would like it to be. That's the way it should be! Hope you're enjoying the Mustang regardless of the weather this summer. Thanks for the review. Don't forget, we're always available for you. Your friends at Lombard Ford

May 26, 2018

Buying Basically purchased the vehicle over the Internet. When I arrived at the dealership the rest of the car buying process was easy and not surprising. More

by Ford Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2018 -

Lombard Ford responded

Thank you for taking the time out of your busy, busy life to share your comments. Good photo of you besides that Flex! Again, thank you for your service. God Bless you and protect you! Your friends at Lombard Ford.

May 23, 2018

Lombard experience Our sales person Dan was very helpful. There was no sale pressure from him at all. We have been to several dealerships and Lombard Ford was a very ple More

by pres lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Aug 11, 2018 -

Lombard Ford responded

While we're sad to hear you had to go to several dealerships before finding us, we're glad you did find us. Sounds like we were helpful, and we truly appreciate that you would recommend folks to us. Our service does not stop after the sale. We're here for you any time you need us. Your friends at Lombard Ford

May 23, 2018

Mark Jones was very good Salesman was friendly and very helpful He Took the time to explain how everything works in the truck I would buy another vehicle from him h More

by Phil56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jones
Aug 18, 2018 -

Lombard Ford responded

It sounds as though every thing went smoothly for you. Good to hear, and thank you for sharing that with us. Remember, Mark is always ready, willing and able to assist you sir. Your friends at Lombard Ford

May 14, 2018

Great service ! Emma was. Very knowledgeable and help! Great service ! Emma was very knowledgeable and helpful. We purchased a warranty from her! She explained the terms of warrant! Our ford dealer didn't More

by Scottland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Service Contract I worked with Emma to purchase and extended warranty for my Ford F150. This was one of the best experiences I've ever had dealing with an auto dealer More

by ad777777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018

Friendly, Efficient, Knowledgeable. Dealing with Lombard was a seamless, no hassle process, from the test drive to the drive off the lot. I Would highly recommend this dealership. More

by Explorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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