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Lombard Ford
Barkhamsted, CT
1,127 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,127 reviews
August 21, 2018
mustang The internet help a lot with the purchase of the car. I would not of seen it otherwise Thanks Barbara for keeping in touch with me about the car. I The internet help a lot with the purchase of the car. I would not of seen it otherwise Thanks Barbara for keeping in touch with me about the car. I would not of purchased it if you did not. The mustang looked great when we picked it up what a shine Thanks again More
by cindy
Helpful August 18, 2018
Best experience! I have purchased many vehicles and this was by far the most pleasant and stress free. I am happy to support a business that treats customers like they I have purchased many vehicles and this was by far the most pleasant and stress free. I am happy to support a business that treats customers like they treat their best friend. Kudos!! More
by Mike Geer
Employees Worked With
Rob Lombard, Mark Jones
August 16, 2018
Great teamwork! All three folks of the Lombard team I worked with were knowledgeable and went out of their way to answer all of my questions on the sale of my used ve All three folks of the Lombard team I worked with were knowledgeable and went out of their way to answer all of my questions on the sale of my used vehicle. They worked cohesively together and explained every bit of the process. More
by Tyler
August 15, 2018
After sale support A great experience with Lombard. Had an issue with millage on my ESP plan. Lombard was quick to get the discrepancy resolved and communicated in a ver A great experience with Lombard. Had an issue with millage on my ESP plan. Lombard was quick to get the discrepancy resolved and communicated in a very timely manner. Great people and great customer service. More
by ABfour
August 09, 2018
The best Emma is the best. She walk me through it and now I feel very comfortable with my ESP. If I buy another Ford I'll go to Emma for the same plan Emma is the best. She walk me through it and now I feel very comfortable with my ESP. If I buy another Ford I'll go to Emma for the same plan More
by Ford
Employees Worked With
August 08, 2018
Great To Work With The service was awesome. My wife, twin daughters, and I love the Expedition. It arrived in immaculate condition, with no surprises. I cannot recomm The service was awesome. My wife, twin daughters, and I love the Expedition. It arrived in immaculate condition, with no surprises. I cannot recommend Barbara or Lombard Ford highly enough! Sincerely, Justin Henderson More
by Justin312
Employees Worked With
August 05, 2018
Painless experience Dan was great. The guys at Lombard worked with me to make everything work. Thank you guys. They were very attentive they even overnighted me my EZPass Dan was great. The guys at Lombard worked with me to make everything work. Thank you guys. They were very attentive they even overnighted me my EZPass because I forgot it my trade in. More
by rleary250
Employees Worked With
Daniel LoRusso
August 03, 2018
Very Happy We bought our ESP form Emma she answered all of our questions with no hesitation. And made us feel at confident with our purchase. Thanks again We bought our ESP form Emma she answered all of our questions with no hesitation. And made us feel at confident with our purchase. Thanks again More
by kelly77
August 02, 2018
excellent ESP warranty buying experience! We bought a certified used Ford Mustang, but the dealership wanted too much for the extended warranty. So we shopped around online and found two deale We bought a certified used Ford Mustang, but the dealership wanted too much for the extended warranty. So we shopped around online and found two dealerships that had the lowest prices for the warranty we were looking for. Lombard's was the higher priced of the two, but not by much, and when I told them the price of the other dealership, they matched the price! The best part of this whole buying experience was getting to work with Emma to purchase the Ford Premium care extended warranty. She was patient, and happily answered all of my questions, and made me feel truly comfortable in that I was buying the best product for me, given the amount of miles we would be driving the car per year. I also want to note that the person at the other dealership that is in RI (rhymes with blood) was not very helpful, he didnt have a very good attitude and was rather impatient. I almost hung up on him because of the way he answered my questions. So in the end, I've had the best extended warranty buying experience ever with Emma, and I hope to work with her again if I ever buy another Ford. More
by 1_UNHAPPY_ALMOST_CUSTOMER
Employees Worked With
July 20, 2018
Very comfortable place to buy a car! For me, buying a car is always stressful. But not this time. Steve Weir our salesman was very down to earth and easy to talk to. There was not any pre For me, buying a car is always stressful. But not this time. Steve Weir our salesman was very down to earth and easy to talk to. There was not any pressure to buy. All in all it was a pleasant experience. More
by Happy camper
