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Lombard Ford
Barkhamsted, CT
1,151 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,151 reviews
November 27, 2023
These guys are great. I had a really bad situation and explained it to them. They understood, fit my vehicle in, and got it done before the holiday weekend. I can’t thank I had a really bad situation and explained it to them. They understood, fit my vehicle in, and got it done before the holiday weekend. I can’t thank them enough! More
by troyfalter
Verified CustomerEmployees Worked With
November 22, 2023
A as usual pleasant experience. Responsive to my questions and willing to get the job done right. Responsive to my questions and willing to get the job done right. More
by valerie159
November 18, 2023
Lombard identified the problem immediately and made a timely repair. I still experience a faint smell of coolant, which I hope will dissipate over time. timely repair. I still experience a faint smell of coolant, which I hope will dissipate over time. More
by PJGAHEBERT
Employees Worked With
November 13, 2023
Lombard Ford is always the best. Everyone is knowledgeable and courteous. Excellent service as always. Everyone is knowledgeable and courteous. Excellent service as always. More
by jtibbets
November 13, 2023
Wonderful customer service and attention by service team to resolve the issue quickly and professionally! to resolve the issue quickly and professionally! More
by RYAN181124
November 09, 2023
Emma was great to work with, she had a lot of patience and answered all my questions... I wish all customer service representatives were more like her... and answered all my questions... I wish all customer service representatives were more like her... More
by ilancry71
Employees Worked With
November 02, 2023
I just purchased a Premium Care Extended Warranty for my Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Their Pricing was Economical while their Old Fashion Customer Service would make Henry Ford Proud. It may be an online transaction but Emma and Jack took the time to answer all my questions. Best Regards Angela of Long Island More
by Happy in Long Island
October 28, 2023
Very good service experience as always at Lombard ford . My vehicle was ready for delivery as soon as promised My vehicle was ready for delivery as soon as promised More
by williamgreenberg
Employees Worked With
October 23, 2023
Service department was helpful, efficient, friendly and worked well as a team. Would recommend them to anyone needing automotive service. worked well as a team. Would recommend them to anyone needing automotive service. More
by Satisfied customer
October 19, 2023
Great service, in and out for an easy issue with my blind spot alert. I will come back for all future service needs. spot alert. I will come back for all future service needs. More
by GUSGRIMES86
Employees Worked With
