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Lombard Ford
Barkhamsted, CT
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,166 reviews
January 27, 2024
I truly enjoy taking my truck to Lombard as all the workers treat you like family and are always willing to do what's necessary to make sure their customers are completely satisfied with there work. I workers treat you like family and are always willing to do what's necessary to make sure their customers are completely satisfied with there work. I have and will continue to refer people to Lombard Forf for service and sales. More
by Stu
Verified CustomerEmployees Worked With
Other Employees :
Barbara Dew
January 18, 2024
So far so good. Great experience with purchase and personnel. Sales rep. George was very informative and helpful. And Mike very informative with final purchase paper Great experience with purchase and personnel. Sales rep. George was very informative and helpful. And Mike very informative with final purchase paperwork and explaining the importance and value on extended insurance warranty. More
by aszak3
Employees Worked With
Other Employees :
Barbara Dew
January 17, 2024
Emma made everything easy and was very helpful. This is my second experience with Lombard and it was perfect This is my second experience with Lombard and it was perfect More
by jdmanning49
Employees Worked With
January 07, 2024
My appointment was easy to schedule and the work was completed on time. The dealership notified me when the job was completed. completed on time. The dealership notified me when the job was completed. More
by cbatorski
January 04, 2024
The staff was very professional - thank you. My appointment was in the system as scheduled and there were no surprises. My appointment was in the system as scheduled and there were no surprises. More
by DSILVERIO
Employees Worked With
December 26, 2023
Service and Service Department has seen a decline (in comparison to a few years ago) in communication, duration of service, and "fixing" the problems. comparison to a few years ago) in communication, duration of service, and "fixing" the problems. More
by RMILCZ
December 25, 2023
I bought a 2017 explorer for top dollar. Thought a smaller dealership would mean better service not the case. Jerked me around for wks with a bad ecoboost. It was probably bad when I bought Thought a smaller dealership would mean better service not the case. Jerked me around for wks with a bad ecoboost. It was probably bad when I bought it. Never recommend them More
by tim@needhaminspection.com
Employees Worked With
Not sure of names
December 14, 2023
Great experience as usual. Lombard Ford staff are very friendly, qualified and efficient. I would recommend them to everyone! . Lombard Ford staff are very friendly, qualified and efficient. I would recommend them to everyone! . More
by Gerry
Employees Worked With
December 13, 2023
Emma was very professional, helpful, and knowledgeable about the ESP plans. She helped me select the best plan for my car. I have purchased numerous extended warranty plans from Lombard Ford, and will co about the ESP plans. She helped me select the best plan for my car. I have purchased numerous extended warranty plans from Lombard Ford, and will continue to do so in the future! More
by SteveD
Employees Worked With
December 12, 2023
Emma took care of all my needs very quickly, helping me decide what policy additions that suited my application. I'm very happy dealing with her and Lombard Ford. decide what policy additions that suited my application. I'm very happy dealing with her and Lombard Ford. More
by tlaidlaw302
Employees Worked With
