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Lombard Ford
Barkhamsted, CT
1,127 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,127 reviews
October 26, 2018
Above and Beyond! Having scheduled service on my F150 Betsy Koenig took over and made my day!! Betsy had me set up with a loaner, and when i showed up with only "old" Having scheduled service on my F150 Betsy Koenig took over and made my day!! Betsy had me set up with a loaner, and when i showed up with only "old" insurance cards I thought the day was lost - but Betsy didn't! When the insurance company failed to help Betsy jumped on line, established an account in my name, printed new insurance cards, and saved the day!! Then gave me a tutorial in a new Ford Escape that would rival any veteran car salesman's efforts, and sent me on my way! Wait! Not done yet! The truck had some scratches on the side panels, and Betsy enlisted Mike in the body shop! Mike worked his magic, and when I picked the truck up the next morning it was beautiful! Thant's the second example of "the extra mile" Lombard Ford offers. Thank you Betsy Koenig, Mike, Steve, and Mr. Rob Lombard!!! Yank Rowan, Watertown, Ct. More
by yank
Employees Worked With
And Mike - Thank you for a fantastic truck Mike!!, Betsy Koenig, Daniel LoRusso, Steve Knox
Helpful October 24, 2018
Emma from Ford esp program Emma was awesome! I only dealt with purchasing an esp program. But unlike every other dealer she took the time to explain things and their after purch Emma was awesome! I only dealt with purchasing an esp program. But unlike every other dealer she took the time to explain things and their after purchase support has been great. Thank you! More
by Vinson581
Employees Worked With
October 22, 2018
Ford ESP Emma was great to deal with. I live in California, but found the best informed person with Emma to answer all my questions about the plan and it’s cov Emma was great to deal with. I live in California, but found the best informed person with Emma to answer all my questions about the plan and it’s coverage. Friendly, very well informed and professional in completing my application. More
by Focusstesp
Employees Worked With
October 20, 2018
F150 Purchase I would hIghly recommend them. They treated me as if I were family. Everyone was very friendly and down to earth. The owner made time to say high an I would hIghly recommend them. They treated me as if I were family. Everyone was very friendly and down to earth. The owner made time to say high and thank you each time we were there. More
by AAlbany F150
October 20, 2018
Best of the best This is a place you can trust. I drive past 3 other ford dealers way out of my way to come here. Not once have i ever question the sevice that I have This is a place you can trust. I drive past 3 other ford dealers way out of my way to come here. Not once have i ever question the sevice that I have done. Betsy I one of the best she always make me feel like i am part of the Ford team. Thanks again for the friendly and professional service Ken B. More
by Bigken
Employees Worked With
Betsy Koenig
October 20, 2018
Professional easy experience Having my 2014 fusion serviced at Lombard Ford is always a pleasent experience. Working in a service business my whole career I value quality work p Having my 2014 fusion serviced at Lombard Ford is always a pleasent experience. Working in a service business my whole career I value quality work performed on my vehicle by the technitions at Lombard. I enjoy dealing with Betsy who is always friendly and keeps me informed of the needs of my fusion. Her knowledge and attention to my needs and of coarse her smile makes every visit a pleasure. Over all I would recommend Lombard for your service need. More
by Mike2014
Employees Worked With
Mark Jones, Betsy Koenig
October 19, 2018
Last minute oil change and inspection For 28 years the Lombard team has kept me mobile and safe. Their service staff are the best I've seen. They are also helping me with recommendation For 28 years the Lombard team has kept me mobile and safe. Their service staff are the best I've seen. They are also helping me with recommendations designed to keep my Escape road-worthy without breaking the bank. More
by Wilbur
Employees Worked With
Archie in the shop., Betsy Koenig, Jeff Tymosko, Steve Knox
October 19, 2018
A very pleasant experience! As long time Ford owners, our trip to Lombard dealership was a natural move once we decided to get an up to date car. Everyone from Sales and Finance As long time Ford owners, our trip to Lombard dealership was a natural move once we decided to get an up to date car. Everyone from Sales and Finance we had worked with was very pleasant and helpful in answering all our questions. We found Dan very friendly, easy to work with; he also was very knowledgeable about the cars we looked at. Although we didn’t meet the detailing staff, they need to be commended for the excellent work they did in preparing the car for us – overall, a very pleasant experience! More
by smartcookie
October 19, 2018
EMMA'S THE BEST IT WOULD BE FAIR AND ACCURATE TO SAY THAT EMMA WAS FRIENDLY, PROFESSIONAL, AND CERTAINLY INFORMATIVE REGARDING FORD EXTENDED SERVICE PLANS. I WAS ABL IT WOULD BE FAIR AND ACCURATE TO SAY THAT EMMA WAS FRIENDLY, PROFESSIONAL, AND CERTAINLY INFORMATIVE REGARDING FORD EXTENDED SERVICE PLANS. I WAS ABLE TO COMPARE FORD'S PLAN WITH COMPETITORS--AND THEN LOCAL DEALERS--COULDN'T MATCH THE PRICE. More
by JEFF COLEMAN
Employees Worked With
October 17, 2018
great Salesman! Dan couldn't have more helpful! He has a great personality and I would recommend Lombard to all my friends and family. I will have them ask for Dan! Dan couldn't have more helpful! He has a great personality and I would recommend Lombard to all my friends and family. I will have them ask for Dan! This is our second car purchased here and if we nee another we will definitely purchase it from Lombard and request Dan! More
by Kenneth88
Employees Worked With
I forgot his name but your finance man, we dealt with him in past (has photo of his grandchildren), Daniel LoRusso
