Lombard Ford

Great Service!! Steven Weir is great to work with at Lombard Ford. This is our 3rd car lease with Steven. He is honest and straightforward. No gemicks or back & forth Steven Weir is great to work with at Lombard Ford. This is our 3rd car lease with Steven. He is honest and straightforward. No gemicks or back & forth games. We tell him what we are looking for and he advises us with solid honest feedback. It’s great working with Steven. The service department is also fantastic. No games. Honest and professional service team with great customer service skills. We will definitely be back here again for more cars! More

Service Update All my service needs were taken care of with speed and excellent care. I would suggest Lombard Ford for those looking for outstanding sales and servi All my service needs were taken care of with speed and excellent care. I would suggest Lombard Ford for those looking for outstanding sales and service More

Great as usual Took my truck in for work to be done, like dealing with betsy, honest friendly and hard working, always does her best to help me out, greatly apprecia Took my truck in for work to be done, like dealing with betsy, honest friendly and hard working, always does her best to help me out, greatly appreciated More

2017 MUSTANG GT I'm 53 years old and have been buying new cars since age 21. In all those years I've never had such a pleasant experience. So glad I found this dealer I'm 53 years old and have been buying new cars since age 21. In all those years I've never had such a pleasant experience. So glad I found this dealership. Barbara dew help me with all my questions / photos on line and always emailed me right back. My salesman Dan Lorusso knew the answer to every question I had about the car, and is one of the nicest, most upbeat people I've met in a while. I will be buying my next car from them, well worth the hour and a half drive from New York More

Awesome communication Not knowing a lot about car lingo and how stuff works, she sat down and explained it in a simpler, non technical way so I knew that needed to be fixed Not knowing a lot about car lingo and how stuff works, she sat down and explained it in a simpler, non technical way so I knew that needed to be fixed. THANKS SO MUCH. I knew my car was in good hands. More

Honest The service department at Lombard Ford is always honest. They never do any work that isn't required and always check to ensure you are in agreement w The service department at Lombard Ford is always honest. They never do any work that isn't required and always check to ensure you are in agreement with needs to be done and the price. They make you feel like a friend. More

Above and Beyond! Having scheduled service on my F150 Betsy Koenig took over and made my day!! Betsy had me set up with a loaner, and when i showed up with only "old" Having scheduled service on my F150 Betsy Koenig took over and made my day!! Betsy had me set up with a loaner, and when i showed up with only "old" insurance cards I thought the day was lost - but Betsy didn't! When the insurance company failed to help Betsy jumped on line, established an account in my name, printed new insurance cards, and saved the day!! Then gave me a tutorial in a new Ford Escape that would rival any veteran car salesman's efforts, and sent me on my way! Wait! Not done yet! The truck had some scratches on the side panels, and Betsy enlisted Mike in the body shop! Mike worked his magic, and when I picked the truck up the next morning it was beautiful! Thant's the second example of "the extra mile" Lombard Ford offers. Thank you Betsy Koenig, Mike, Steve, and Mr. Rob Lombard!!! Yank Rowan, Watertown, Ct. More