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Lombard Ford
Barkhamsted, CT
1,149 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,149 reviews
February 05, 2024
Drew is a consummate professional. All work was done on time and I'll bring it in for the next service interval! All work was done on time and I'll bring it in for the next service interval! More
by MMANS
Verified Customer
February 05, 2024
George R was wonderful! Not a pushy typical annoying car salesman, a genuine real guy who was respectful of my budget and knowledgeable of certain aspects of the Escape I wa Not a pushy typical annoying car salesman, a genuine real guy who was respectful of my budget and knowledgeable of certain aspects of the Escape I was interested in! A true asset to your company!! More
by bellbottomblues522
Employees Worked With
George Rodriguez, Mike Mans
February 01, 2024
I have worked with Emma in the past, great experience every time! Quick fast service, and a great price. every time! Quick fast service, and a great price. More
by Bob K
Employees Worked With
January 27, 2024
I truly enjoy taking my truck to Lombard as all the workers treat you like family and are always willing to do what's necessary to make sure their customers are completely satisfied with there work. I workers treat you like family and are always willing to do what's necessary to make sure their customers are completely satisfied with there work. I have and will continue to refer people to Lombard Forf for service and sales. More
by Stu
January 18, 2024
So far so good. Great experience with purchase and personnel. Sales rep. George was very informative and helpful. And Mike very informative with final purchase paper Great experience with purchase and personnel. Sales rep. George was very informative and helpful. And Mike very informative with final purchase paperwork and explaining the importance and value on extended insurance warranty. More
by aszak3
January 17, 2024
Emma made everything easy and was very helpful. This is my second experience with Lombard and it was perfect This is my second experience with Lombard and it was perfect More
by jdmanning49
Employees Worked With
January 07, 2024
My appointment was easy to schedule and the work was completed on time. The dealership notified me when the job was completed. completed on time. The dealership notified me when the job was completed. More
by cbatorski
January 04, 2024
The staff was very professional - thank you. My appointment was in the system as scheduled and there were no surprises. My appointment was in the system as scheduled and there were no surprises. More
by DSILVERIO
Employees Worked With
December 26, 2023
Service and Service Department has seen a decline (in comparison to a few years ago) in communication, duration of service, and "fixing" the problems. comparison to a few years ago) in communication, duration of service, and "fixing" the problems. More
by RMILCZ
December 25, 2023
I bought a 2017 explorer for top dollar. Thought a smaller dealership would mean better service not the case. Jerked me around for wks with a bad ecoboost. It was probably bad when I bought Thought a smaller dealership would mean better service not the case. Jerked me around for wks with a bad ecoboost. It was probably bad when I bought it. Never recommend them More
by tim@needhaminspection.com
Employees Worked With
Not sure of names
