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Lombard Ford
Barkhamsted, CT
1,160 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,160 reviews
January 27, 2023
In all honesty, Emma is one of the most courteous and professional individuals that I’ve had the pleasure to work with any vehicle product purchase. When looking into an ESP warranty for my son’s truck, professional individuals that I’ve had the pleasure to work with any vehicle product purchase. When looking into an ESP warranty for my son’s truck, I read many positive reviews on Lombard Ford and Emma’s dedication to providing an honest and pleasant customer experience. Emma answered all my questions and helped me to select the right ESP warranty at the absolute best price. Emma is without a doubt a “Superstar” for Lombard Ford and is the face of the dealership. She has set the bar so high making it difficult for others to reach. The bottomline is if you’re looking for a great price for an ESP warranty and the absolute best person to work with, look no further than Lombard Ford and ask for Emma. No dealership can beat the standard Lombard Ford and Emma has set! More
by Steve Arey
Employees Worked With
January 26, 2023
I can get an appointment quickly and the issue was taken care of quickly. Everyone was great. care of quickly. Everyone was great. More
by T Brown
Verified CustomerEmployees Worked With
January 12, 2023
My current Ford ESP warranty was running out and I contacted Lombard Ford to see if I was able to extend it farther. Ellen had the information and application in my hands within hours on the same day. contacted Lombard Ford to see if I was able to extend it farther. Ellen had the information and application in my hands within hours on the same day. She made it a very easy and pleasant experience. Thank you Ellen and Lombard Ford. More
by troyfalter
Employees Worked With
January 05, 2023
I git an appointment quickly and the issue was taken care of quickly. Everyone was great. of quickly. Everyone was great. More
by CHBLOW
December 26, 2022
Everything went very well they are suoer helpful when it cones to customer service at Lombard ford cones to customer service at Lombard ford More
by C.serv01
December 09, 2022
This is my 2nd car purchased from Lombard Ford. Both times it was a great and positive experience. I never felt pressured and Mike from financing is so helpful. He goes above and beyond to find the Both times it was a great and positive experience. I never felt pressured and Mike from financing is so helpful. He goes above and beyond to find the right financing for your needs. I love that everything is clearly explained to me and I can call at any time with questions. I have recommended to everyone I know to go to Lombard Ford. Every interaction is a great one. I hope everyone has a Merry Christmas. I definitely will be back. Michele More
by michelewestervelt
December 08, 2022
Problem was solved after a second call. Was told service Dept would be there till 5:30 I called at 4:20 to see if I could bring my vehicle up to get looked at and they said all technicians Was told service Dept would be there till 5:30 I called at 4:20 to see if I could bring my vehicle up to get looked at and they said all technicians left for the day. Had to call back the next morning More
by Knewks
Employees Worked With
November 29, 2022
I decided to purchase an extended warranty for my 2020 Ford F-150. I’m an Idaho resident so I looked at what was being offered by my local Ford dealer. I also went online and came across Lombard Ford. Ford F-150. I’m an Idaho resident so I looked at what was being offered by my local Ford dealer. I also went online and came across Lombard Ford. Contacted Emma Allen by phone. She was Outstanding. Gave me all the information I needed, very pleasant, and professional. Price was the most reasonable. Followed up with a couple of e-mails and as of now I’m all set. Thank you Emma and thank you Lombard Ford. More
by TonyC
Employees Worked With
