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Lombard Ford
Barkhamsted, CT
1,151 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,151 reviews
April 18, 2023
This is the second Ford Extended Service Plan that I’ve purchased in the last several months through Lombard Ford. I’m using Lombard Ford due to their ESP pricing and due to the honesty, courtesy, and prof purchased in the last several months through Lombard Ford. I’m using Lombard Ford due to their ESP pricing and due to the honesty, courtesy, and professionalism of Emma…a “Superstar” for Lombard Ford and the face of the dealership! Read my review from January 27, 2023, as well with my Ford Ranger ESP purchase. With this purchased it was to my best interest to cancel a Ford Explorer third party warranty plan with my local dealership (although I did have to pay a pro-rated fee) and reach out to Emma to purchase a much better coverage and longer term Ford Protect ESP. The ESP was a much better price that resulted in saving me several thousand dollars. As I said in my previous review, Emma has set the bar so high making it difficult for others to reach. So, if you’re looking for a great price for an ESP warranty and the absolute best Superstar to work with, look no further than Lombard Ford and ask for Emma. No dealership can beat the standard Lombard Ford and Emma has set! More
by Steve Arey
Employees Worked With
April 09, 2023
This is the third extended warranty I have purchased from Lombard Ford and Emma has been professional and easy to deal with. I checked around on prices and nobody could beat Lombard Ford. from Lombard Ford and Emma has been professional and easy to deal with. I checked around on prices and nobody could beat Lombard Ford. More
by Jody
Employees Worked With
April 07, 2023
This is our second renewal with Emma and Lombardi. You are only as good as your employees. Emma is the best!! So knowledgeable, courteous and professional, shoemakers it all easy!! So much better tha You are only as good as your employees. Emma is the best!! So knowledgeable, courteous and professional, shoemakers it all easy!! So much better than buying through a texas dealer. Thanks again!! More
by West1215
Employees Worked With
March 28, 2023
I purchased my second extended warranty for my 2015 Mustang yesterday from Emma Allen. She emailed me all the plans that were available and the pricing for each of them so when I called her to make the Mustang yesterday from Emma Allen. She emailed me all the plans that were available and the pricing for each of them so when I called her to make the purchase I knew exactly which one I wanted and the transaction was seamless. More
by Donyduck53
Employees Worked With
March 27, 2023
Drew and his team work seamlessly together! George and Rob always make me feel at home whenever I'm there! George and Rob always make me feel at home whenever I'm there! More
by MMANS
Verified CustomerEmployees Worked With
Other Employees :
George Fogarty, Rob Lombard, Mike Mans, John Cersoli
March 24, 2023
Changed the oil and repaired the window. Did the work while I waited. All set Did the work while I waited. All set More
by ejgutowski
March 24, 2023
Accessory parts ordered and in within a day. Easy appointment set for recall repair and install of all accessories. All work done quickly and professionally. First rate service in every way at L Easy appointment set for recall repair and install of all accessories. All work done quickly and professionally. First rate service in every way at Lombard Ford. More
by nofaux
March 24, 2023
Emma was wonderful to do business with. A great asset to the dealership. If I am ever in Ct., will stop in to say hi! A great asset to the dealership. If I am ever in Ct., will stop in to say hi! More
by 0311cpl68
Employees Worked With
March 19, 2023
First rate service. Thanks Emma ! There were significant changes to the Ford ESP Premium coverage since I first purchased it 8 years ago. What did not change was Emma' Thanks Emma ! There were significant changes to the Ford ESP Premium coverage since I first purchased it 8 years ago. What did not change was Emma's great customer service. More
by TMG 2015 Fiesta SFE
Employees Worked With
March 14, 2023
Good team from the first contact through to delivery of the vehicle. No pressure tactics and willing to respond to questions. the vehicle. No pressure tactics and willing to respond to questions. More
by SteveF
