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Lombard Ford

Barkhamsted, CT

4.8
1,151 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,151 reviews

June 01, 2023

I have been dealing with Emma, (Lombard Food), since owning my 2007 Ford Freestyle that is covered until 2024. Now I have added my 2011 Lincoln MKX for I can say the relationship is stellar. Might buy a More

by carr142
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

I came in for an extended warranty issue. John was very polite and the service was done in a short amount of time. More

by DCSREDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Jun 01, 2023 -

Lombard Ford responded

We're happy to hear that John was able to assist you to your satisfaction. Thanks for letting us know. Enjoy your summer! Your friends at Lombard Ford

May 30, 2023

John has an easy going peronality and a pleasure to do business with. My husband and I also had dealings with him in his prior employment with Subaru, he hasn;t lost his touch! More

by lastevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cersoli
May 31, 2023 -

Lombard Ford responded

Such a nice review for John. Thank you for taking the time to let him/us know and thank you for using Lombard Ford as your servicing location. Your friends at Lombard Ford.

May 25, 2023

Emma should recieve a Six star rating. She is by far the most professional and knowledgeable warranty person i have ever worked with. She has also worked with other members of my family wh More

by capt.paulm
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Emma hands down was great and very informative on my fored ESP power train warranty on my 2013 Ford Expedition. Been doing business with her for 12 plus years and this is the place to get your Ford ESP More

by Marauder
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

All nice people and I have learned to trust the work they do on my vehicle. More

by sjcarboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
May 18, 2023 -

Lombard Ford responded

It's always great to hear that we're appreciated and trusted. Can't get better than that. Thank you for you patronage. Such a pleasure to see you. Your friends at Lombard Ford

May 16, 2023

The folks in service & sales are always a pleasure to work with. Five stars all the way! More

by bill@mastersccg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
May 23, 2023 -

Lombard Ford responded

Always a pleasure to serve you Bill. Thanks for taking the time to share your feelings. We appreciate it, and you! Your friends at Lombard Ford

May 16, 2023

The folks in service & sales are always a pleasure to work with. Five stars all the way! More

by bill@mastersccg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
May 16, 2023 -

Lombard Ford responded

It's always a pleasure to assist you with any service needs or concerns you may have Bill. Thank you for choosing us.

May 15, 2023

Emma answered all of my questions about the extended warranty and was friendly, professional, and helpful. I was very pleased with the professional response to my questions with explanations and great E More

by KN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

This was our third extended warranty we’ve purchased from Emma. As always she was very professional, responsive, knowledgeable, and personable. Emma is a joy to work with! More

by DgExpedition
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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