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Lombard Ford
Barkhamsted, CT
1,151 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,151 reviews
June 30, 2023
The problem still exists with no idea how to fix it. Claims Ford does not have fix.How difficult is it to replace backup camera so it works like the ones in other Ford products? Very disappointing Claims Ford does not have fix.How difficult is it to replace backup camera so it works like the ones in other Ford products? Very disappointing More
by glasair93sa
Verified CustomerEmployees Worked With
June 29, 2023
Jeff was great to work with. He was personable, knowledgeable, and didn't push us to make quick decisions or add on any extras that we didn't need. We were able to pick up our He was personable, knowledgeable, and didn't push us to make quick decisions or add on any extras that we didn't need. We were able to pick up our new vehicle quickly and he made the process much easier. I would recommend him and Lombard Ford to any of my friends or family looking for a vehicle. More
by allisong
Employees Worked With
June 28, 2023
It was a pleasure dealing with George. He was not in the least bit pushy. He took his time to explain how the touch screen works that controls all the electronics. I went from a 2006 For He was not in the least bit pushy. He took his time to explain how the touch screen works that controls all the electronics. I went from a 2006 Ford Ranger to a 2023 Ranger. There is a big difference how everything works. He was kind and patient. I am very technically challenged. Also, Mike Man in the finance office was equally as kind.. We were in his office for good length of time. He has a great sense of humor. He took the time to thoroughly explain the extended warranty, but did not push it on me I left feeling like it is more important to both of these guys to have happy customers as apposed to just making a sale.. More
by Cheryl K
Employees Worked With
Michael Man, George Rodriguez
June 28, 2023
Have purchased several ESPs from Lombard. Been happy with the experience every time. Emma has always been a pleasure to deal with. Been happy with the experience every time. Emma has always been a pleasure to deal with. More
by BB
Employees Worked With
June 24, 2023
Lombard Ford is the best of the best! My vehicle purchases and service and maintenance is done there! My vehicle purchases and service and maintenance is done there! More
by MMANS
Employees Worked With
Other Employees :
Mike Mans always helps us with the very best Ford Premium Care coverage!, John Cersoli
June 24, 2023
I have been purchasing and having my vehicles serviced by this dealership for 35 years. Topnotch! this dealership for 35 years. Topnotch! More
by Landscaper
Employees Worked With
Other Employees :
Mark Jones
June 24, 2023
Happy about my experience and purchase. My salesman {George Rodriguez} stood late and never made me feel rushed with my decision to buy. Honestly, I've purchased quite a few cars in my time My salesman {George Rodriguez} stood late and never made me feel rushed with my decision to buy. Honestly, I've purchased quite a few cars in my time, but this was the smoothest experience I ever had. More
by Hryal72
Employees Worked With
George Rodriguez
June 16, 2023
Great customer service from Emma and Lombard Ford! Thank you for all your help and recommendations! Thank you for all your help and recommendations! More
by philneidhart
Employees Worked With
June 15, 2023
John was efficient and very courteous---politely keeping me updated on the status of the service work, while I waited in the clean and comfortable waiting room. me updated on the status of the service work, while I waited in the clean and comfortable waiting room. More
by EDRIISKA
