Lombard Ford
Barkhamsted, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I shopped extensively on-line for a 7 passenger SUV. After looking at dozens of available vehicles and comparing prices, features & mileage, I winnowed my list down to 4 dealers to visit. Lombard's pri After looking at dozens of available vehicles and comparing prices, features & mileage, I winnowed my list down to 4 dealers to visit. Lombard's price for their loaded Mercury Mountaineer was more than fair, and they offerred me more on my trade-in than any of the other 3 dealers I visited. Our salesman, David Vacila, was great to deal with, as was their business manager, Michael Mans, when we went through all the paperwork to finalize the purchase, transfer, and financing. Great people to work with. More
My wife and I were new car looking (not shopping)when Dave greeted us and offered to help. We asked him to get us a quote on both a new car buy and a new car lease for a Ford Edge. He was warm, friendl Dave greeted us and offered to help. We asked him to get us a quote on both a new car buy and a new car lease for a Ford Edge. He was warm, friendly, extremely knowledgeable. He took us for a test drive and thorughly explained all the features of the 2011 Edge, the Synch system, etc. He was so good we stopped looking and ended up leasing a 2011 Ford Edge, which we absolutely love. When we came to pick up the car Michael went over all the paperwork with us taking care to ensure that we understood everything we were signing, what we were getting or not getting, what our obligations are, what our options are, etc. He was outstanding. Then Dave took over and walked us though the entire process of how to operate all the extras on the vehicle and would not let us leave the lot until we were satisfied that every question we had was answered and we felt comfortable in our new car. The overall experience for us was genuinely great. We would highly recommend Lombard Ford to anyone. More
My wife and I were looking for a family vehicle to replace one of our cars and we wanted to stay with a local dealer. When we met Mea at Lombard Ford she greeted us like we were family and from that m replace one of our cars and we wanted to stay with a local dealer. When we met Mea at Lombard Ford she greeted us like we were family and from that moment we knew this was the place we would buy a vehicle. The price for the Ford Edge was very competative with others in the area so we did not feel the need to question this. All in all Lombard Ford is a friendly and understanding place to buy a vehicle, we would most likely be back to buy another car for myself. More
I am one of the hardest people to please. Lombard Ford always to make it easy. When you walk the door you find a warm pleasant feel in the air. My first stop in looking for this truck i just stopped to lo always to make it easy. When you walk the door you find a warm pleasant feel in the air. My first stop in looking for this truck i just stopped to look at what was on the internet. Mark Jones walk up to me and asked if could help. I said no just looking and he was fine with that. Not chasing me around the parking lot as other dealers have. Icame back a couple days later was given the internet price. There was never any pressure from anyone to make this sale. From my first walk in to my picking up my truck was so easy and professional. Thank you Mark and eveyone else. AND TO YOU AT HOFFMAN TOYOTA YOU ASK ME NOT TO COME BACK. AS PROMISED I WONT. More
I would recommend this dealer for several reasons. First- the sales and finance representatives did not place any pressure on me to purchase a vehicle. This is something I appreciated because it made the pro the sales and finance representatives did not place any pressure on me to purchase a vehicle. This is something I appreciated because it made the process a whole lot less stressful. More importantly, they did not try to take advantage of me which is something other dealers attempted. Secondly, their finance department was competent. Within 10 minutes, I was able to get 0% interest where other dealers best rates were 4.99-6.49%. That alone will save me about $3,500 on interest. In addition to that, they were able to give me a great deal on the price of the car, so I feel I got a great deal! Lastly- when I purchased the car, they were able to register it quickly and deliver it to me on a very timely basis. Overall- I would strongly recommend this dealer and advise checking them out if you are looking into a Ford. More
I WALKED INTO THE SHOWROOM LOOKING FOR A SALESPERSON AND I MET A WOMAN IN THE HALLWAY AND ASKED HER IF SHE WAS A SALES PERSON AND SHE SAID WITH A SMILE I MOST CERTAINLY AM.SO I TOLD HER I WAS VERY INTERESTE I MET A WOMAN IN THE HALLWAY AND ASKED HER IF SHE WAS A SALES PERSON AND SHE SAID WITH A SMILE I MOST CERTAINLY AM.SO I TOLD HER I WAS VERY INTERESTED IN THE 2001 TOYOTA TUNDRA. SHE IMMEDIATLY GRABBED THE KEYS AND SAID LETS GO TAKE A LOOK AT IT. I HAD ALREADY GONE TO YOUR WEBSITE TO CHECK IT OUT,AND WHEH I SAW IT ,I HAD MY MIND MADE UP IT WAS THE VEHICLE THAT I WANTED TO PURCHASE.MIA WAS VERY HELPFUL AND KNOWLEDGEABLE AND MADE ME FEEL LIKE WE WERE GOOD FRIENDS.SHE KNEW EXACTLY WHAT TO DO TO MAKE THE SALE PROCESS COMPLETE AND UNCOMPLICATED.WE HAD THINGS IN COMMON,AND IT MADE THE SALES PROCESS A LOT OF FUN.I HAD A PROBLEM WITH A NOISE IN THE LEFT FRONT WHEEL,AND IT WAS TAKEN CARE OF IMMMEDIATLY AND CORRECTLY. MANY THANKS TO LARRY AND HIS TECHS.MANY THANKS TO MIA. SHE MADE BUYING A TRUCK A LOT OF FUN,WHICH IT SHOULD BE. More
I was looking for a fairly specific model used car and found a few in the area on cars.com. Lombard Ford was my first and last stop, I bought the car they had advertised. There was zero pressure from Dave found a few in the area on cars.com. Lombard Ford was my first and last stop, I bought the car they had advertised. There was zero pressure from Dave or Mea and they were extremely friendly. The dealership went out of their way to make sure the car was ready to pickup the very next day. On pickup it was discovered the car did not have a second electronic key, and they covered the cost for having that made. I think when someone buys a car (or anything) there is always a sense that a better deal could have been made, which is why I did not rate 5 on price. However the buying experience for me was as good as it gets, including the follow-up calls regarding satisfaction. Lombard is a family business and their customer service reflects their strong reputation. More
My experience buying a 2008 Ford Explorer from Lombar Ford has been hassle free and painless. Their internet site was very helpful and had a complete list of the vehicle options and tons of great pictur Ford has been hassle free and painless. Their internet site was very helpful and had a complete list of the vehicle options and tons of great pictures. When I arrived at Lombard Ford to look at the Explorer I was amazed had how clean the interior of the vehicle was. I took the hour and a half drive to look at the vehicle I ended up purchasing, but when got to the dealership also had the chance to look at two other similar vehicles with price and miles in the same ball park as the one I purchased. All three vehicles were immaculate and worth an extra look and allowed me to compare features and utility. The staff and owner of Lombard Ford made my experience in buying a new vehicle a breeze, as I had pushed off buying something new because of bad experiences in the past. This is my third vehicle that I have bought and driven from this dealership and I would highly recommend anyone to check them out for themselves. More