Lombard Ford

We went to Lombard because we were searching for a used Mustang convertible, a 2011 or 2012, V6 Premium for my wife. We chose Lombard because they had the only used Mustang convertibles in the state. We Mustang convertible, a 2011 or 2012, V6 Premium for my wife. We chose Lombard because they had the only used Mustang convertibles in the state. We were pleasantly surprised when we arrived and met Mr. Peck. He was friendly, knowledgeable, and quickly made us feel at ease. In fact, everyone we ran into at Lombard was very friendly. We found the perfect car and bought it on the spot. We picked it up the next afternoon and it was spotless inside and out and under the hood. We found that they'd put new tires and new wiper blades on the car overnight. All in all, this was a very pleasant experience and I would highly recommend Lombard to anyone looking for a Ford, especially a Mustang. More

My wife and I picked up our new Edge from Lombard in October of 2012; the vehicle had been special ordered to meet our requirements and showed up exactly when it was scheduled to arrive. Ed O'Brien had October of 2012; the vehicle had been special ordered to meet our requirements and showed up exactly when it was scheduled to arrive. Ed O'Brien had kept us apprised of the build date and called me as soon as the vehicle arrived. The car was properly detailed and all ready to go when we arrived to take delivery. Corinne Markey helped my wife pair her phone with the Ford My Touch system and offered her a pleasant and thorough walk through of the various features. I returned this month for my first oil change and was very pleased with the friendly and personal greeting I received from their service manager, Jessica Wilcox. Kudos to Rob Lombard for hiring this girl to run his team of service personnel; she's bright and extremely pleasant and exudes the kind of warmth you want and expect when you're handing over the keys to your car for service work. While the vehicle was there, they did an update on the vehicle's software system as part of a customer satisfaction notification without me having to make a second appointment. If you're looking for a dealership that goes the extra mile, it's worth the drive to Lombard. We live fifty miles away, but we both feel that it was worth the extra time to do business with a place that actually cares about complete customer satisfaction. More

I would like to say Thanks to Corinne Markey and Mike I would like to say Thanks to Corinne Markey and Mike Fuhr for all the help on the purchase of our new viechel. My past and present experience with I would like to say Thanks to Corinne Markey and Mike Fuhr for all the help on the purchase of our new viechel. My past and present experience with Lombard Ford has always been a pleasure.I have never felt pressured by any of there sales staff, and will continue to do business and tell friends about our experience with Lombard Ford. Thanks again for all your help. Sincerely Gene and Deborah Dallaire More

I live in Enfield and made the trip out to Winsted to Lombard Ford. A friend of mine purchases her vehicles there and recommended them. Steve was extremely friendly and helpful about assisting me to ge Lombard Ford. A friend of mine purchases her vehicles there and recommended them. Steve was extremely friendly and helpful about assisting me to get exactly what I wanted for a vehicle. I told him what I was basically looking for, what my previous vehicle was, and my situation as far as what I could afford. At no time did I feel pressured or rushed nor did he hit me with a sales pitch. I felt comfortable through the entire process from start to finish. Mike was also extremely friendly and helpful when it came to talking money, financing, and extended warranties. He took the time to explain every detail of the finance end of the purchase and spoke at length about about the extended warranties available. He also never made me feel like I was being pressured into anything. I am extremely satisfied with my experience at Lombard and will do my business there from now on. More

A Great Dealership Doing Great Things. Not overbearing, fair, and extremely courteous. Want to buy a car. Buy it at Lombard Ford. My Wife and I were looking for a certified car to put us toward retireme fair, and extremely courteous. Want to buy a car. Buy it at Lombard Ford. My Wife and I were looking for a certified car to put us toward retirement. Although Lombard Ford was out of our way from where we live, we made the decision to look at their 2011 Certified Taurus. It became ours. It was worthwhile. Not only for the car; but by the "Meet and Greet" of both Steve and Joe. I would not hesitate to recommend this dealer to anyone who is considering buying any vehicle they have for sale. More

Very friendly but I feel they could have come down more on the price. Met all key personel, they were friendly as well. thank you on the price. Met all key personel, they were friendly as well. thank you More

We have been dealing with Lombard Ford for over 27 years, buying all our cars and having them serviced. Thru the years we have received excellent service---with pleasant and caring employees. buying all our cars and having them serviced. Thru the years we have received excellent service---with pleasant and caring employees. More

After searching the internet inventory listing of several dealers, my wife Cheryl and I visited Lombard Ford. We had purchased two used and one new vehicle from Lombard over the years. My son-in-law was havi dealers, my wife Cheryl and I visited Lombard Ford. We had purchased two used and one new vehicle from Lombard over the years. My son-in-law was having his Explorer serviced on the previous day, and mentioned to Corinne Markey that we were looking for a vehicle. She gave him her business card, which he handed to us when he returned to Terryville. The next day when we started to look at vehicles, a salesman asked if he could help. He informed us that Corinne was busy with a customer, but he would help us until she became free. We showed him the computer printout of vehicles that we were interested in. Once we "Zeroed in" on one, he showed us all of the features, answered questions, and arranged for us to take it for a test ride. Upon returning, Corinne was free, and he brought us into the showroom to meet her. I was impressed by the amount of attention that the salesman gave to us, as well as his great attitude, considering that Corrine would be credited with a sale if we purchased a vehicle. The dealership is well served by having him in their organization. We appreciated the fact that we were not spending time waiting around. Corinne Markey answered the questions that we had in friendly and informative manner. The process by which the final price of the vehicle, and the extended warranty was arrived at was handled in a pleasant atmosphere. She enabled us to drive away with the Mercury Milan Premier that afternoon, after meeting Dave, who had all of the paperwork ready. Corinne demonstrated the key features of the vehicle in a very thorough manner before we left the lot. We appreciate all that she accomplished in a short period of time. While it was nice to see the message welcoming my wife and I to the dealership, I was more impressed by the attitude and ability of the employees that we met that day. More

I recently financed a 2010 Ford Fusion from Lombard Ford. The sales specialist I dealt with was Corinne Markey and I can gladly say that I have never felt so welcome and important when dealing with her and t The sales specialist I dealt with was Corinne Markey and I can gladly say that I have never felt so welcome and important when dealing with her and the rest of the staff at Lombard Ford. Corrine and the finance manager Mike spent a great deal of time with me, and following up with me to ensure I got my car. I was so pleased to have made the right choice of purchasing a car from this dealership. Lombard Ford has left a great lasting impression on me and I will continue to recommend this dealership. Thank you again! More