Lombard Ford

Amazing customer service Emma assisted me in purchasing an ESP Plan for my Edge. She was so easy to work with, and very thorough. She kept me informed of when it was time to Emma assisted me in purchasing an ESP Plan for my Edge. She was so easy to work with, and very thorough. She kept me informed of when it was time to purchase, so my origional factory warranty didn't overlap. The prices were very good, but it was the customer service that made me want to purchase my plan there. I even had a call from Mr. Lombardi when I first inquired. Thank you to Emma who made my experience so friendly and worth while. Nanci More

Great service and great people. If you are looking for a new or used car, then look no further than Lombard Ford in Barkhamsted CT. I purchased a used Ford that they got , and they t If you are looking for a new or used car, then look no further than Lombard Ford in Barkhamsted CT. I purchased a used Ford that they got , and they treated me like royalty. The buying process was extremely smooth because the staff is so efficient. I need to especially thank Corrine Markey. She patiently answered every question I had about this used Ford. Their service department made this 2016 car look and feel brand new. I was very excited to drive it off the lot. A shout out to Mike in Finance, too. He moved through the paperwork like the pro that he is. I highly recommend the Lombard Ford. More

great service, Larry Wright great experience, on schedule for work to be done,good communication with service person Larry Wright,He demonstrated honesty,and a concern to help me great experience, on schedule for work to be done,good communication with service person Larry Wright,He demonstrated honesty,and a concern to help me with my needs. More

One the best dealerships One of the best dealerships I have worked with in the past 25 years. I would buy another car from this dealership. All of the staff was most helpful a One of the best dealerships I have worked with in the past 25 years. I would buy another car from this dealership. All of the staff was most helpful and friendly More

Great Fast and convenient service from all the staff Mark and Dave and Mike made the transition from car to car very easy They get a A rating from me and Fast and convenient service from all the staff Mark and Dave and Mike made the transition from car to car very easy They get a A rating from me and my wife Thanks More

Very easy to deal with second car bought with them sales men Great experience all the way very easy process very friendly experience would recommend to anyone my second car from them would definitely by another Great experience all the way very easy process very friendly experience would recommend to anyone my second car from them would definitely by another from them More

Exceptional Service I had the wonderful experience of buying my Ford Extended Service Plan from Emma at Lombard Ford. Even though I live in Washington State, it was as if I had the wonderful experience of buying my Ford Extended Service Plan from Emma at Lombard Ford. Even though I live in Washington State, it was as if I were in Emma's office every time I contacted her. In fact, one time I left her an email message on Saturday, as I was trying to decide if I was going to purchase a policy or not, and what particular policy fit my needs, and Emma replied within 30 minutes. She works all the time. With Emma's help and information I decided to purchase an ESP. I chose the plan without the least bit of pressure. Emma only provided the information I needed to make the decision. I really appreciate not having the hard sales I was getting from another dealer and the final cost after the discount I was given. I would definitely consider purchasing a vehicle from Lombard Ford. I believe one great person can spread throughout an organization. More

Mustang Recall Great Service provided even though I did not purchase my Mustang from Lombard Ford. I will return if I need service again! Thank You Larry and the Tec Great Service provided even though I did not purchase my Mustang from Lombard Ford. I will return if I need service again! Thank You Larry and the Technician! More

Finally found a good dealership When buying this truck I visited several Ford dealers. There are some real clowns out there. I came across a "truck specialist" who had sold furniture When buying this truck I visited several Ford dealers. There are some real clowns out there. I came across a "truck specialist" who had sold furniture for 25 years. Then a retired stock broker who quit half way through making our deal and no one else at the dealership could pick up where he left off. Then there were the guys who just wanted to sell off their lot. I was looking for a XLT and one guy quoted me an XL because that's what he had in the color I wanted. Others, when told what I was looking for, would waste an hour of my time looking on the internet for one with no luck. "Nope, nothing like that out there". I met with Mark Jones and in a matter of 10 minutes he found 2 trucks that were what I was looking for. He was able to answer all my questions. It was a very good, comfortable, buying experience. More

Outstanding service as always I needed to get my F150 serviced quickly, Larry at Lombard was able to get me in and had the truck all set within a day. It's always been a pleasure I needed to get my F150 serviced quickly, Larry at Lombard was able to get me in and had the truck all set within a day. It's always been a pleasure dealing with the service team at Lombard. Thanks for all the help Larry and Lombard service team, outstanding as always. More