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Lombard Ford
Barkhamsted, CT
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,166 reviews
November 09, 2023
Emma was great to work with, she had a lot of patience and answered all my questions... I wish all customer service representatives were more like her... and answered all my questions... I wish all customer service representatives were more like her... More
by ilancry71
Employees Worked With
November 02, 2023
I just purchased a Premium Care Extended Warranty for my Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Their Pricing was Economical while their Old Fashion Customer Service would make Henry Ford Proud. It may be an online transaction but Emma and Jack took the time to answer all my questions. Best Regards Angela of Long Island More
by Happy in Long Island
October 28, 2023
Very good service experience as always at Lombard ford . My vehicle was ready for delivery as soon as promised My vehicle was ready for delivery as soon as promised More
by williamgreenberg
Verified CustomerEmployees Worked With
October 23, 2023
Service department was helpful, efficient, friendly and worked well as a team. Would recommend them to anyone needing automotive service. worked well as a team. Would recommend them to anyone needing automotive service. More
by Satisfied customer
October 19, 2023
Great service, in and out for an easy issue with my blind spot alert. I will come back for all future service needs. spot alert. I will come back for all future service needs. More
by GUSGRIMES86
Employees Worked With
October 19, 2023
Drew and Kyle were very helpful and courteous to me in regards to the brake issue I was having. They also explained the cost of the service very clearly. Greatly appreciate the excellent work done on regards to the brake issue I was having. They also explained the cost of the service very clearly. Greatly appreciate the excellent work done on the Camry, gents! It's been riding well and the brakes have been working well ever since I drove off the service lot. Keep up the great work! More
by Sdwyer0
Employees Worked With
October 18, 2023
kyle was great to deal with - was able to schedule me in for a new key and quick service with 2 days notice, on my new to me 2021 Expedition. I am happy with Lombard - we will continue to use them, as our for a new key and quick service with 2 days notice, on my new to me 2021 Expedition. I am happy with Lombard - we will continue to use them, as our family has for over 30 years. More
by john.mochak
October 17, 2023
I contacted Lombard Ford to extend my warranty and spoke to Emma. She was very pleasant and professional. She looked up my account and within minutes we had another plan that would work for me on my Super to Emma. She was very pleasant and professional. She looked up my account and within minutes we had another plan that would work for me on my Super-Duty Diesel. I have had several ESP through this dealership and have no complaints. Thanks Emma for your help. More
by dennis0782
Employees Worked With
October 08, 2023
Emma was so helpful, listened to my needs, and provided me with options and recommendations based on my situation. I highly recommend working with Emma for your car or extended warranty needs! me with options and recommendations based on my situation. I highly recommend working with Emma for your car or extended warranty needs! More
by d.buisser49
Employees Worked With
October 03, 2023
Been great to work with on two different warranty set ups! Have handled my claims with 0 issues! ups! Have handled my claims with 0 issues! More
by Nate
Employees Worked With
