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Lombard Ford
Barkhamsted, CT
1,151 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,151 reviews
September 25, 2023
Emma was great to work with. She had answers to all of my questions and was very pleasant helping me extend my warranty. Highly recommended, She had answers to all of my questions and was very pleasant helping me extend my warranty. Highly recommended, More
by guitarbean
Employees Worked With
September 22, 2023
they were tremendous i waited in a very clean comfortable area it was great. will recommend them comfortable area it was great. will recommend them More
by Barb and Dan Sargent
Verified CustomerEmployees Worked With
September 22, 2023
Emma was great. Explained warranty options well and made sure I understood what I was getting with the coverage. Explained warranty options well and made sure I understood what I was getting with the coverage. More
by Dave
Employees Worked With
September 18, 2023
Very pleasant and friendly dealership. Salesmen was very polite and knowledgeable. They took their time toake sure I was happy and satisfied without any pressure. Salesmen was very polite and knowledgeable. They took their time toake sure I was happy and satisfied without any pressure. More
by Paul.jeannie
Employees Worked With
George Rodriguez
September 09, 2023
Great experience with my recent car purchase. They made the process easy! Would definitely go back. They made the process easy! Would definitely go back. More
by Will
September 08, 2023
Referred by my brother who has purchased several extended warranty plans through Lombard: excellent to work with, professional yet very personable! Highly recommended. warranty plans through Lombard: excellent to work with, professional yet very personable! Highly recommended. More
by pookiesranch
Employees Worked With
August 30, 2023
Emma is the ESP expert! Always has prompt and detailed responses to my questions, very friendly and helpful in choosing the right plan. Even though I live in Nevada I go to Always has prompt and detailed responses to my questions, very friendly and helpful in choosing the right plan. Even though I live in Nevada I go to Emma for the best in customer service. More
by lonemtn09
Employees Worked With
August 28, 2023
A person shouldn’t have to tell a service department what the problem is and still not have it fixed. Very poor customer service. Would not go back to them. Bought two vehicles from them and I don’t plan on the problem is and still not have it fixed. Very poor customer service. Would not go back to them. Bought two vehicles from them and I don’t plan on going back. More
by terrencerkg
August 24, 2023
I have nothing, but great things to say about Lombard Ford! I like the home like atmosphere there and everyone there is very cordial, friendly and don't try to aggressively sell you a lot of things. It Ford! I like the home like atmosphere there and everyone there is very cordial, friendly and don't try to aggressively sell you a lot of things. It's a different atmosphere than any dealership I've been to in all honesty. Mr. Lombard, Mike Manns, Mark Jones, Kyle Greenberg and Drew Paris all have been straight shooters and make you feel at ease. They're all terrific. I don't mind driving from far away (live in Agawam MA) to get my Camry serviced there! More
by Sdwyer0
August 21, 2023
Emma Allen is great! ! I currently have four ESP plans purchased on the 'net through Lombard/Emma. and she has done a superb job taking care of me. Plus, she keeps me up ! I currently have four ESP plans purchased on the 'net through Lombard/Emma. and she has done a superb job taking care of me. Plus, she keeps me updated on when the plans are about to expire, in case I want to extend them. Thanks, Emma!! Ron More
by rlw29577
Employees Worked With
