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Lombard Ford
Barkhamsted, CT
1,160 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,160 reviews
April 08, 2025
The process to purchase ESP coverage for my 2022 Ford F-150 was easy and completed smoothly. Emma was great to with and provided exceptional customer service! Thanks again to Lombard Ford for offering th F-150 was easy and completed smoothly. Emma was great to with and provided exceptional customer service! Thanks again to Lombard Ford for offering these discounted warranty plans and providing a great value to Ford owners nationwide. More
by F-150 Girl from WV
Employees Worked With
April 05, 2025
I've never had a more pleasant experience with a dealer. When we bought this used vehicle here in West Chicago, Illinois we spend 3 hours in the finance office because they had new software and they couldn When we bought this used vehicle here in West Chicago, Illinois we spend 3 hours in the finance office because they had new software and they couldn't get it to work right. Then we had to go back because it didn't put the numbers in the right columns. It was a nightmare. I already had received basic extended warranty prices from your dealership so I already knew we weren't going to take the extended warranty from the dealer. We used you with our last vehicle also. We are devoted Ford fans and will continue to use your dealership. Thank you for the pleasant experience!! I hope they bring the Ford Edge back!!! More
by lbbb20
April 01, 2025
Very pleasant, were not at all pushy, did a great job getting all the paperwork together and the DMV coordiantion. getting all the paperwork together and the DMV coordiantion. More
by Pete Teti
Verified CustomerMarch 29, 2025
Everybody at Lombard Ford is great. I recommend it highly. They really go out of their way to make you feel like family. I recommend it highly. They really go out of their way to make you feel like family. More
by ajuhlin
Employees Worked With
March 29, 2025
Kyle and his crew are great! Always a smile and good conversation. He is efficient and conscientious. Always a smile and good conversation. He is efficient and conscientious. More
by ajuhlin
March 27, 2025
Emma has taken care of my family and friends and their Ford cars and trucks for many years. She is the Best! We never think of buying an extended warranty from anyone else but Emma and Lombard Ford. Ve Ford cars and trucks for many years. She is the Best! We never think of buying an extended warranty from anyone else but Emma and Lombard Ford. Very Happy here in Colorado with our friends like Emma at Lombard Ford across the country!! More
by habapple
Employees Worked With
March 22, 2025
Honored a parts warrantee which greatly reduced the cost of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford More
by PJGAHEBERT
March 03, 2025
We have been using Lombard Ford warranties since 2014 and are getting another one ! What an incredible savings and honored everywhere ! are getting another one ! What an incredible savings and honored everywhere ! More
by Kathy
February 11, 2025
Emma was quick to respond to my questions & quite helpful regarding an extended warranty for a used Expedition we just purchased. This is the 3rd extended warranty we’ve purchased from Lombard. Highly recom regarding an extended warranty for a used Expedition we just purchased. This is the 3rd extended warranty we’ve purchased from Lombard. Highly recommended. Rich P. Oregon More
by jibby3
Employees Worked With
February 04, 2025
Emma was VERY helpful in assisting me with my Extended Warranty Purchase. Pleasant, knowledgeable and ready to help. (accessible) Lombard Ford is lucky to have Emma on your team. Thank you! Warranty Purchase. Pleasant, knowledgeable and ready to help. (accessible) Lombard Ford is lucky to have Emma on your team. Thank you! More
by bruce.sandacz
Employees Worked With
