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Lombard Ford
Barkhamsted, CT
1,148 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,148 reviews
December 12, 2024
My opinion and response for the staff and services I work with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on t with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on the sales side, but especially the service side. If you harp make me say something that I think needs to change….. then I’d have to ask Rob to buy better chairs for the service waiting room!! And maybe think about putting in a coffee machine…. Otherwise…. Keep doing what you’re doing! More
by JDC58
Verified Customer
November 27, 2024
Been doing business with them for years. This service problem took longer than expected but they had the expertise to solve it. Kyle is personal and informs me on updates for repairs. This service problem took longer than expected but they had the expertise to solve it. Kyle is personal and informs me on updates for repairs. More
by LOOKINGFORMOOSE
Employees Worked With
November 25, 2024
Very friendly and attentive in the service department. Had to wait a little longer than expected for a standard 30K mileage maintenance but the quality of work was excellent. Had to wait a little longer than expected for a standard 30K mileage maintenance but the quality of work was excellent. More
by albertap14
Employees Worked With
November 22, 2024
Happy Thanksgiving to a great organization! We all have a lot to be thankful for We all have a lot to be thankful for More
by Gerry
Employees Worked With
November 19, 2024
Always a pleasure working with Lombard Ford service dept, honest, efficient and friendly! I always use Lombard for my service needs. honest, efficient and friendly! I always use Lombard for my service needs. More
by MARKEY.4
November 11, 2024
Very Happy with the experience. Jeff and Mike were very professional and courteous. We will be back. Thnaks! Chris and Teri Riley Jeff and Mike were very professional and courteous. We will be back. Thnaks! Chris and Teri Riley More
by chris.riley
November 05, 2024
The service team at Lombard is top notch. They were ready for my appointment and handled everything as planned. I was able to get back on the road a few minutes early. I travel an hour to uti They were ready for my appointment and handled everything as planned. I was able to get back on the road a few minutes early. I travel an hour to utilize the service at Lombard based on the care and attention to detail. Thank you! Bill More
by Bill G.
October 11, 2024
I was very satisfied with my 10k service on my F-150. Service team was very kind and helpful. Service team was very kind and helpful. More
by aszak3
October 11, 2024
always does an excellent job with my service appointments. Completes what was asked for and delivers my vehicles back when promised. appointments. Completes what was asked for and delivers my vehicles back when promised. More
by williamgreenberg
Employees Worked With
September 26, 2024
Lombard and its employees are always nice, I enjoy having my car serviced there. Nice waiting room, snacks, wi-fi. Like having a personal office. my car serviced there. Nice waiting room, snacks, wi-fi. Like having a personal office. More
by Anniegirl
