Lokey Volkswagen - Service Center

Lokey service is just the best. . we have been taking our cars there for years. Everyone there is so helpful.. I want to give a special shout out to Brian Belviso and the mechanic Al . we have been taking our cars there for years. Everyone there is so helpful.. I want to give a special shout out to Brian Belviso and the mechanic Alex.. both super super employees More

An absolutely exceptional service provided by everyone! Friendliness, helpfulness and efficiency provides confidence in Lokey operations. Friendliness, helpfulness and efficiency provides confidence in Lokey operations. More

Outstanding work by Zackary and Brian kept me updated with detailed information every step of the way... in the end I am very happy with the overall experience with detailed information every step of the way... in the end I am very happy with the overall experience More

Lokey VW try to be accommodating. Getting you in when needed. This does help. Good customer service. Getting you in when needed. This does help. Good customer service. More

Usually very good service not so much this time. Two things were not completed to our satisfaction this time. Left feeling pissed off and disappointed. Hope we have better luck next time. Two things were not completed to our satisfaction this time. Left feeling pissed off and disappointed. Hope we have better luck next time. More

No update during my service until I asked for one. I was originally told my service would only take a short one few minutes to finish an update and it took over an hour. I was originally told my service would only take a short one few minutes to finish an update and it took over an hour. More

Got the job done right as always! ! Love this service department . Body shop was amazing thank u Cindy ! Love this service department . Body shop was amazing thank u Cindy More

to whom it may concerns: every body in the dealership have been very helpful, excellent knowledge about their products , the workshop was even by my standards ( former President and CEO of VW de Mexico ) have been very helpful, excellent knowledge about their products , the workshop was even by my standards ( former President and CEO of VW de Mexico ) clean and gave a very good impression for a customer. Best wishes, continue doing a good job, Bernd Leissner , PhD More

Chris, the service technician was amazing to deal with! He actually "listened" to me babble on about my problems and handled them in a most professional, efficient manner. He followed through as he indic He actually "listened" to me babble on about my problems and handled them in a most professional, efficient manner. He followed through as he indicated he would. And, my hat went off to Bob, their transport driver. He actually called me about 3 PM to determine if I still needed a pickup back to the dealer. (They were not sure if they would have to keep the car overnight.) I almost had a heart attack at his kind call! I know it was such a little thing to do, but situational indifference abounds. Amazing service! More

Quality service and great staff. I always bring my car here for service and would never go elsewhere. I always bring my car here for service and would never go elsewhere. More