Lokey Volkswagen - Service Center

Canceled my appointment 45 mins before show time, rebooked me for incorrect repairtime, told me my vehicle was ready when it wasn't so I wasted three 2 hour drives. Then they lost my dang key and gav rebooked me for incorrect repairtime, told me my vehicle was ready when it wasn't so I wasted three 2 hour drives. Then they lost my dang key and gave me the run around trying to get a replacement. More

Excellent everything, but it’s a bit crowded for space. I can’t imagine it’s news to them that the service area is a bit tight. All in all a great experience, and my car has new fluids and filters! I can’t imagine it’s news to them that the service area is a bit tight. All in all a great experience, and my car has new fluids and filters! More

Full courteous service. I go here for all my VW needs! I always walk out with a smile on my face, I leave happy! I’ll be back! always walk out with a smile on my face, I leave happy! I’ll be back! More

Courteous service adviser team; understands the problems and is able to arrange for satisfactory solutions. Good mechanics. Use this service for the last 10 years and still coming back. Any more questions? and is able to arrange for satisfactory solutions. Good mechanics. Use this service for the last 10 years and still coming back. Any more questions? More

They were able to get a Battery replacement late in the evening so I wasn't stranded for a road trip the following day. David in parts was the best having been able to track down a battery for my golf R. evening so I wasn't stranded for a road trip the following day. David in parts was the best having been able to track down a battery for my golf R. More

Lokey VW was great! I was in and out quickly for my express service. They even performed an ecu update that I was unaware of until I arrived. express service. They even performed an ecu update that I was unaware of until I arrived. More

I continue to have great experiences with Lokey VW Service. I arrived this past Saturday without an appointment, and was told they were backed up and had a pretty good wait time ahead of me (minimum o Service. I arrived this past Saturday without an appointment, and was told they were backed up and had a pretty good wait time ahead of me (minimum of 2hrs). So I went and perused some of the vehicles on the lot for a few mins and went back and sat down. Well, I think it was somewhere in the realm of 45-60 mins and I was already back on the road. The staff is always polite and courteous, also. Hoping to be a VW customer for life at this point, thanks to Lokey! More

If you purchase a car here one of the perks is free car washes. Which includes wiping and vacuuming the inside. Have been here six times and never once has the inside been done. washes. Which includes wiping and vacuuming the inside. Have been here six times and never once has the inside been done. More

The staff was knowledgeable and very efficient. Was a The staff was knowledgeable and very efficient. Was a couple hours of waiting time, but they have coffee, and wi-fi was very good. The waiting room The staff was knowledgeable and very efficient. Was a couple hours of waiting time, but they have coffee, and wi-fi was very good. The waiting room was clean. Give kudos to the staff. More

It was a very long time of wait. The staff were excellent but I want to say that there were some people without a mask but I want to say that there were some people without a mask More