Lokey Volkswagen - Service Center

Clean friendly staff willing to go the extra mile for their customers. Service lounge is stocked with fresh donuts and gourmet coffee machine. Definitely return for additional service their customers. Service lounge is stocked with fresh donuts and gourmet coffee machine. Definitely return for additional service More

Tech left the menu system on after rotating tires and hadn't set the tire pressure. Other than that, the experience was good and timely. hadn't set the tire pressure. Other than that, the experience was good and timely. More

I never have a problem when I come to this service center. No one ever tries to sell me stuff I don’t need or want. I always feel valued and taken care of. My only note would be that the seating i center. No one ever tries to sell me stuff I don’t need or want. I always feel valued and taken care of. My only note would be that the seating in the service area definitely needs to be cleaned. The chair I was in had tons of debris in the creases. More

Excellent service and a great dealership. Would recommend 100 percent. Did an amazing job for us when our Atlas lost A/C in Florida. Thank you for your help. 100 percent. Did an amazing job for us when our Atlas lost A/C in Florida. Thank you for your help. More

Service was very quick and correct. They communicated with me when needed. Staff was very helpful and nice. Will be going back again to get my car serviced. with me when needed. Staff was very helpful and nice. Will be going back again to get my car serviced. More

Service was great the car was done in the end a good amount of time just overnight the only thing is the parking there kind of kind of confusing it’s always really crowded thank you amount of time just overnight the only thing is the parking there kind of kind of confusing it’s always really crowded thank you More

They never call you back, service is extremely slow and unreliable. Always check your car for issues after because there is always something else they mess up like dents and dings or forget to put back lik unreliable. Always check your car for issues after because there is always something else they mess up like dents and dings or forget to put back like your engine or battery cover. Now usually they will try and make it right, but it is utterly time consuming and exhausting to do that over and over again. More

Service was over 5 hours long for coolant and oil change. Unnecessary recall done to tuned up cat. Chris the service guy would give a loaner car due none in house, but offered it to another customer. Unnecessary recall done to tuned up cat. Chris the service guy would give a loaner car due none in house, but offered it to another customer. More

Emerson did a wonderful exceptional service on my well maintained older cool Volkswagen. Thank you Emerson and thank you Danny for taking care of my service needs in a very personalized friendly way. maintained older cool Volkswagen. Thank you Emerson and thank you Danny for taking care of my service needs in a very personalized friendly way. More

Lokey does all my service work. My two 2018 Tiguan’s are virtually service free however my 08 Touareg has been challenging so I can fairly attest to the quality of work across several skill sets. Almost eve virtually service free however my 08 Touareg has been challenging so I can fairly attest to the quality of work across several skill sets. Almost every repair has had the same predictable outcome. Great service, thorough communications and fixed right the first time. More