Lokey Volkswagen - Service Center

Generally good service. Only complaint is they took over 1 week for my last repair. 1 week for my last repair. More

Couldn’t find cause of shaking. Recommended I buy 2 new tires but at the same time said I do not need them. So due to not locating source of issue asked me to spend money on a non needed item. Bad business tires but at the same time said I do not need them. So due to not locating source of issue asked me to spend money on a non needed item. Bad business and bad experience More

Car was in the shop for 3 weeks, even with an appointment. Little to no communication and updates. Several issues still unresolved after it was “finished.” appointment. Little to no communication and updates. Several issues still unresolved after it was “finished.” More

Eric, Joseph, everyone all very helpful. I can see why this is the top dealership in the area. This would be my first pick when buying a vehicle! this is the top dealership in the area. This would be my first pick when buying a vehicle! More

Brian rips you off in price. I cought him pricing part might higher than he bought from part store in the same delearship. When I told him about that, he talked to parts and now they have the web site fo might higher than he bought from part store in the same delearship. When I told him about that, he talked to parts and now they have the web site for parts blocked. You can not see their parts or prices on parts. Service manager, Kyle, only cares to bring more money to delearship to get in favor at higher management. Brian kept my car for over a month, rented car for me from nearby renter and then I ended updidnt get Brian paying for 1 month rent. You try to call, no one ever answer, after leaving 6 messages, did not get call back from him. If you are in service center, the phone never rings. Kyle only cares about money, customer is the last. The more customer get charged, the happier Kyle. It used to be the best service center. Now its disaster. Any of you try to call anybody in service center, try your luck. 10 out of 10 nobody will answer or call back! More

We had a pleasant service on our car. Everyone was really nice at the dealership. nice at the dealership. More

I was expecting 2 to 7 days of work for the task requested, but they did it in less than a day, although Chris was a very much excellent communicator of the services narrative. Since the first da requested, but they did it in less than a day, although Chris was a very much excellent communicator of the services narrative. Since the first day my Tiguan was suffering from lack of power, turbo feature was xxxx. Finally, I have now, after almost 3 years, a better engine. More

The team at Lokey VW is awesome. Brian and the service folks always take care of my vehicles, and in a timely fashion. folks always take care of my vehicles, and in a timely fashion. More

Replaced my sway bar links to oem ones, items were already in stock, and the process, altogether with fixing the recall issue for my car, as well as diagnosing the AC in my car, took about just a day. already in stock, and the process, altogether with fixing the recall issue for my car, as well as diagnosing the AC in my car, took about just a day. Brian was very helpful, and kept me updated on the phone. More

Great service experience! I have to drive 30mins but do because I got free oil change for life promo when I bought my Atlas. Service rep was really helpful, waiting area os comfortable & it didn’t take v because I got free oil change for life promo when I bought my Atlas. Service rep was really helpful, waiting area os comfortable & it didn’t take very long at all. I was even pleased with their pricing on somethings I needed like wiper blades. More