1,432 Reviews of Lokey Volkswagen - Service Center
On the spot I went there and was quoted 5,xxx dollars on a repair after doing some research for the part number the provided me they even lowered to price to matc I went there and was quoted 5,xxx dollars on a repair after doing some research for the part number the provided me they even lowered to price to match they’re own Vw parts retailer which lowered the full price of the repair I highly recommend Brian belviso for the job! More
Stand by their work I went in for an oil change and they found a few wear and tear problems so we agreed to correct them. When we got the car back we had major issues and I went in for an oil change and they found a few wear and tear problems so we agreed to correct them. When we got the car back we had major issues and brought it back, they stood by their work and fixed everything no charge. More
Service call Brian and Anthony are the best . I don't see Anthony's picture. I hope he is still there. Service, if at all, is hard to find. These two are over the Brian and Anthony are the best . I don't see Anthony's picture. I hope he is still there. Service, if at all, is hard to find. These two are over the top. They make the dealership. Don't forget the van care ride home and pick up. Man from New Jersey the nicest. went out of his way to pick me up. Kudios to him. Not sure who did service but excellent care. More
Best in the area I have a 2007 convertible beetle and have had it to a couple of dealerships to be repaired. We always got the run-around, high costs and inconsistent I have a 2007 convertible beetle and have had it to a couple of dealerships to be repaired. We always got the run-around, high costs and inconsistent service. Every time we have taken it to Lokey, they have done their best to keep us updated, let us decide what needs to be done right away and what can wait, prices, etc. It is an hour drive for us to take it there but we will always do so because they give us a good quality loaner when needed, check back to see if the car is running correctly and are easy to deal with consistently. Highly recommend them for your repair needs. More
Always a great experience I always have a great experience when I come here for service for my car. The sales people are knowledgeable, and are able to "dumb things down" for I always have a great experience when I come here for service for my car. The sales people are knowledgeable, and are able to "dumb things down" for me when explaining what needs done with my vehicle (I'm not very car saavy, so when they're able to simply explain things to me, it assures me that I am not being taken advantage of!) Prices are reasonable, loyalty is respected, and they are always prioritizing my time, needs, and comfort. Would recommend anyone interested in a VW to come here - you'll have a dedicated team to take care of you for the life of your car. More
Great customer service I scheduled a routine oil change and upon arrival let Brian know that my A/C was no longer blowing cold. He ran diagnostics and found a few things wro I scheduled a routine oil change and upon arrival let Brian know that my A/C was no longer blowing cold. He ran diagnostics and found a few things wrong. He called my warranty company and got all repair costs covered. The work took a few days to complete but Brian was sure to call me with any updates and even gave me a loaner car for the time I was without my car. Very pleased with Lokey Volkswagen and their awesome customer service. More
yearly tuneup It was worth doing the research, from the purchase to my yearly service appointments I couldn't be more satisfied thank you Antonio and Sam P It was worth doing the research, from the purchase to my yearly service appointments I couldn't be more satisfied thank you Antonio and Sam P More
AC N280 valve failure I had a AC valve fail and it was gonna cost me 610$ because my warrenty had gone up 100 miles ago. The problem was hapening before 36000 miles too. I I had a AC valve fail and it was gonna cost me 610$ because my warrenty had gone up 100 miles ago. The problem was hapening before 36000 miles too. I didnt know the warrenty was going up so i figures id ask about the AC on my next service. Eric got my car fixed and working properly for a deductable of 100$ even though my warrenty was up by such a short amout of miles. This is the type of costomer service that should be available for the people that come get there cars worked on. He took the time to understand my situation and really try to help. I appreciate his help alot and hope others can learn from situations like this. I will be back to have my car serviced here again. More
Excellent Customer Service I purchased my suv here last year, and got it serviced in March 2018. The dealership staff members were all very friendly, knowledgeable, and courteou I purchased my suv here last year, and got it serviced in March 2018. The dealership staff members were all very friendly, knowledgeable, and courteous. The prices are also very competitive. I highly recommend this dealership for purchasing a vehicle, and getting a vehicle serviced. More
Always a positive experience I have been a service customer at Lokey the last few years, I have found their priceing to be reasonable, nice people, comfortable waiting area I have been a service customer at Lokey the last few years, I have found their priceing to be reasonable, nice people, comfortable waiting area More