Lokey Volkswagen - Service Center

Maintenance Although I live in Lakeland the Clearwater location is inMy sales territory. I will make it a point to only get my work done at this location although Although I live in Lakeland the Clearwater location is inMy sales territory. I will make it a point to only get my work done at this location although at times Lakeland may be more convenient. They are head and shoulders above other dealers. More

Outstanding!!! Overall service was as per Lease agreement- was timely, professional and without any hassle. Service, including car wash, completed in just less than Overall service was as per Lease agreement- was timely, professional and without any hassle. Service, including car wash, completed in just less than an hour; Typical great Lokey service.... More

Wow, Amazing. Antonio was there to make this as painless as possible, he explained everything to me to told me what was essential for us to purchase that day, and w Antonio was there to make this as painless as possible, he explained everything to me to told me what was essential for us to purchase that day, and what we will need to do our next service. The work was flawless and timely. More

Check up on VW Great service and very friendly. always checks with you before doing what needs to be done. ;-)Thank You for the great work will see you in the fall. Great service and very friendly. always checks with you before doing what needs to be done. ;-)Thank You for the great work will see you in the fall. More

Why make an appt for service?! Had an appt for routine maintenance. Arrived on time. Service rep says it will be a 2 hour wait. I said I had an appt. Service rep says "We had a lot Had an appt for routine maintenance. Arrived on time. Service rep says it will be a 2 hour wait. I said I had an appt. Service rep says "We had a lot of walk-ins". I said "But I had an appt". Service rep replies "We can't turn walk-ins away So I said "So why make an appt??" If I want to wait 2 hours for an appt, it sounds like my doctor's office, not a car dealer! Why bother! More

New equipment Good service, very friendly, attentive and seeks to make sure understanding the process that is being done on the vehicle. Would recommend most defini Good service, very friendly, attentive and seeks to make sure understanding the process that is being done on the vehicle. Would recommend most definitely and again. More

Awesome service department I bought a certified preowned vw Passat last year and came in for an oil change , I was greeted promptly by Kevin , I told him that I noticed a little I bought a certified preowned vw Passat last year and came in for an oil change , I was greeted promptly by Kevin , I told him that I noticed a little oil leak coming from the engine, he said that he will take a look and let me know. He called me and said that he did find the leak they are going to fix it at no charge and give me a loaner while the work is being done so that I don’t have to lose a days work. Great Job Guys , I will definitely purchase my next car with you. More

50000 miles Great customer service. Reservation was not knowledge for service was incorrect. Not receiving any discount for service. Do to premium charge for car Great customer service. Reservation was not knowledge for service was incorrect. Not receiving any discount for service. Do to premium charge for car dealership cost of service. More

Recall notice The only thing done was a recall replacement on my 04 Touareq. Brian was prompt, knowledgeable and courteous. I thought the transaction was conduct The only thing done was a recall replacement on my 04 Touareq. Brian was prompt, knowledgeable and courteous. I thought the transaction was conducted professionally and ably. More

SERVICE WITH A SMILE AND SENSATIONAL WORK Always feel good when I leave my car for service or routine maintenance. VW service techs and advisors are friendly, professional and knowledgeable. W Always feel good when I leave my car for service or routine maintenance. VW service techs and advisors are friendly, professional and knowledgeable. Work is done quickly and efficiently. Often hard to find quality service today! Thanks so much for going above and beyond! More