Lokey Volkswagen - Service Center

This is the Best Dealership Courteous, careful, prompt-- this is just the best dealership. Brian Belviso in Service does an outstanding job, always. Would not take my Beetle any Courteous, careful, prompt-- this is just the best dealership. Brian Belviso in Service does an outstanding job, always. Would not take my Beetle anywhere else. More

Best ever! The service was the excellent. Everything done as stated and was less then the quote. Service advisor was also excellent and explained all service it The service was the excellent. Everything done as stated and was less then the quote. Service advisor was also excellent and explained all service items completely. Was a pleasant experience, thank you! More

Superior Service I have been coming to this dealership since 2003 when it first opened in its current location and purchased my vehicle on the first day. I have always I have been coming to this dealership since 2003 when it first opened in its current location and purchased my vehicle on the first day. I have always received incredible service in the years since then, and this visit was no exception. More

Above and beyond every time I drive further than three other VW dealerships for the customer service I receive at Lokey. I drive an average of 900miles a week so a service dept t I drive further than three other VW dealerships for the customer service I receive at Lokey. I drive an average of 900miles a week so a service dept that I trust is very important. I am always treated with respect and Antonio always goes the extra mile for me to keep me running and back to work as quickly as possible. They have my business for life and I highly recommend them to anyone! More

Great experience I had a service appointment for my 2017 GTI and dealt with Brian Belviso. Brian was very courteous and accommodating. He is a tremendous ambassador I had a service appointment for my 2017 GTI and dealt with Brian Belviso. Brian was very courteous and accommodating. He is a tremendous ambassador to your organization! More

Walked in for Service, Walked out with a New Car! I live in the West Palm Beach area but have recently relocated my 2012 VW GTI to where I work in Clearwater, FL. My car required servicing so I visite I live in the West Palm Beach area but have recently relocated my 2012 VW GTI to where I work in Clearwater, FL. My car required servicing so I visited Lokey VW since it was the closest dealership to my office and I am so glad that it was. It was a pleasant experience from the moment I pulled up to Lokey. I was greeted by a service-center person who introduced me to Antonio, the service advisor. Antonio was on the phone, so while he was attending to another customer, I walked into their showroom. To my surprise, right there on the showroom floor was the car of my dreams, the 2018 VW Golf R!, I had been waiting anxiously for this model to arrive but there was little information except speculation about availability dates. As I was ogling the car, I was approached by the very charismatic and vivacious Geneva, who quickly became one of my favorite people. Although a salesperson, I never felt like Geneva was pressuring me into making a decision (primarily because I was pressuring myself). Following a fun-filled test drive with Geneva and conversations with the amazingly informed staff, namely Hunter (another salesperson) and Rob, the sales manager, I was convinced that I had to have this car. I was able to work an equitable trade for my car and within hours, following a number of very interesting conversations with their finance manager, Chad, as I was signing my first born away (ha, don’t I wish!) I was driving home in my new car. The follow-up has been fantastic and I will be returning my car next week for the tint and special paint package. I count myself very lucky to have been in need of service on my car at the right time but most importantly, the right place was Lokey VW and I had the opportunity to work with all the right people! Thanks to Antonio, Geneva, Rob, Hunter and Chad for making a good experience even better and way more fun! More

Great dealership They fit me in very quickly for a battery exchange appointment. Everyone is always so nice there. Great price too. All are friendly. I definitely reco They fit me in very quickly for a battery exchange appointment. Everyone is always so nice there. Great price too. All are friendly. I definitely recommend. More

No Pressure Service I worked for a dealership in the past and rate this one very high in both value and quality of service. Everyone is friendly and they don’t push add- I worked for a dealership in the past and rate this one very high in both value and quality of service. Everyone is friendly and they don’t push add-on services. Antonio is always a treat! I have leased 2 vehicles and was very pleased with the way I was treated. More

Brian is great Brian is very helpful and friendly. He explains what is going on, and does everything he can to assist you. He kept us informed of what was going on Brian is very helpful and friendly. He explains what is going on, and does everything he can to assist you. He kept us informed of what was going on with the car and how long it was going to take. More

mistake corrected Although the service appointment that I had scheduled for 9:00 (dropped off car) went unattended to. When I called @ 2:30 my car hadn't even gone bac Although the service appointment that I had scheduled for 9:00 (dropped off car) went unattended to. When I called @ 2:30 my car hadn't even gone back for service. Antonio did make it right and gave me a loaner. Antonio is very helpful and kind. More