1,434 Reviews of Lokey Volkswagen - Service Center
Good experience Staff is very friendly and attentive. The service on my car was quick and smooth, I was in and out which surprised me, I was prepared to stay 90 minut Staff is very friendly and attentive. The service on my car was quick and smooth, I was in and out which surprised me, I was prepared to stay 90 minutes but was about 30 minutes. I was met as I pulled up which surprised me too. More
Excellent service Courteous employees that helped me from service agent to tech. Everything went smoothly,and quickly although they were extremely busy. Never felt rush Courteous employees that helped me from service agent to tech. Everything went smoothly,and quickly although they were extremely busy. Never felt rushed to get in and out. More
oil Change Review Great experience. Friendly and kind when dropping off and picking up my car. Recommended services that needed to be done soon , while not overly pushy Great experience. Friendly and kind when dropping off and picking up my car. Recommended services that needed to be done soon , while not overly pushy about getting them done that day. More
In and Out Made an appointment for oil change. Was quick , easy, and painless. They did not try to upsell me extra services which Is what a lot of other dealers Made an appointment for oil change. Was quick , easy, and painless. They did not try to upsell me extra services which Is what a lot of other dealerships do. More
Service with a smile I keep coming back for the personalibity of the staff. For a woman the dealership can be daunting when you aren’t sure what’s wrong with your vehicle. I keep coming back for the personalibity of the staff. For a woman the dealership can be daunting when you aren’t sure what’s wrong with your vehicle. But when I’m at Lokey I feel that I’m not being taken advantage of and the workers will give me sound advice on how to care for my vehicle More
Kevin in service/ Jeff Mil in sales the best service around. Kevin Mandy and Jeff Miller gave me an awesome experience and Doug Ramirez also another great sales consultant. Highly recommend as Lokey Volkswagen t Kevin Mandy and Jeff Miller gave me an awesome experience and Doug Ramirez also another great sales consultant. Highly recommend as Lokey Volkswagen they get things done and do what they say they're going to do. More
Repairs that were not needed I had my car towed to the dealership. My key fob was bad. I paid $260 for a new key fob. Fine, whatever. Then they told me I needed a new battery, $21 I had my car towed to the dealership. My key fob was bad. I paid $260 for a new key fob. Fine, whatever. Then they told me I needed a new battery, $210. Then they told me I had a power steering leak $1735. Guess what! I took it to my personal mechanic! Turns out I Didn’t need a battery and there’s no power steering leak! thanks for trying to rip off a widow with 3 kids and her elderly mother that she takes care of while working 70 hours a week on salary at a thankless job. More
Experience Day was an enjoyable experience because of the friendliness and dependable service provided. Prompt attention was given to unfortunate need that gave Day was an enjoyable experience because of the friendliness and dependable service provided. Prompt attention was given to unfortunate need that gave me peace of mind. Again, a stellar response to my service request. Thanks, Nicholas More
1st Time in for Service Awesome! Courteous!, Knowledgeable! and Fast! This was the first time in for service on my 2017 Beetle. It was a wonderful experience and I have just Awesome! Courteous!, Knowledgeable! and Fast! This was the first time in for service on my 2017 Beetle. It was a wonderful experience and I have just great things to say! 😊 More
Excellent The service advisor first professional courteous kind understanding and patient treated me like I was family! The Paramount of his Focus was to keep The service advisor first professional courteous kind understanding and patient treated me like I was family! The Paramount of his Focus was to keep us happy with Lokey Volkswagen and a comfort level of confidence with our service concerns. More