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Lokey Volkswagen - Service Center

Clearwater, FL

4.2
1,434 Reviews

1,434 Reviews of Lokey Volkswagen - Service Center

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May 25, 2018

Good experience Staff is very friendly and attentive. The service on my car was quick and smooth, I was in and out which surprised me, I was prepared to stay 90 minut More

by TAY5T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the gentleman’s name
May 25, 2018

Excellent service Courteous employees that helped me from service agent to tech. Everything went smoothly,and quickly although they were extremely busy. Never felt rush More

by JULIANN.SCHRADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Belviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Schrader
May 24, 2018

oil Change Review Great experience. Friendly and kind when dropping off and picking up my car. Recommended services that needed to be done soon , while not overly pushy More

by leighmichalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio DeLima
May 24, 2018

In and Out Made an appointment for oil change. Was quick , easy, and painless. They did not try to upsell me extra services which Is what a lot of other dealers More

by devon0002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
May 24, 2018

Service with a smile I keep coming back for the personalibity of the staff. For a woman the dealership can be daunting when you aren’t sure what’s wrong with your vehicle. More

by KOBEKRAYZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mandy
May 24, 2018

Kevin in service/ Jeff Mil in sales the best service around. Kevin Mandy and Jeff Miller gave me an awesome experience and Doug Ramirez also another great sales consultant. Highly recommend as Lokey Volkswagen t More

by dzingale23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Remeikis, Kevin Mandy, Jeff Miller
May 24, 2018

Repairs that were not needed I had my car towed to the dealership. My key fob was bad. I paid $260 for a new key fob. Fine, whatever. Then they told me I needed a new battery, $21 More

by can-d-jar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Belviso
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Lokey Volkswagen responded

Hello my name is Eric from Lokey VW. Thank you for your feedback. At Lokey we strive to make every customer happy. I apologize for any misunderstanding. I would like the opportunity to speak with and have a chance to explain our recommendations. please email me @enorthcraft@lokey.com or you can call me @727-799-2151 ex2612. thank you and look forward to speaking with you.

May 23, 2018

Experience Day was an enjoyable experience because of the friendliness and dependable service provided. Prompt attention was given to unfortunate need that gave More

by nicholassegar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio DeLima
May 23, 2018

1st Time in for Service Awesome! Courteous!, Knowledgeable! and Fast! This was the first time in for service on my 2017 Beetle. It was a wonderful experience and I have just More

by EBETHCONE.EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Antonio DeLima, Kevin Mandy
May 23, 2018

Excellent The service advisor first professional courteous kind understanding and patient treated me like I was family! The Paramount of his Focus was to keep More

by FREEDOMMRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio DeLima
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