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Lokey Volkswagen - Service Center

Clearwater, FL

4.2
1,432 Reviews

1,432 Reviews of Lokey Volkswagen - Service Center

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July 13, 2018

Excellence Always a pleasure getting my car serviced fast friendly courteous staff and what expertise Cleanliness of the store and workshop is above and beyond More

by jamesbelcher007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ramirez, Kevin Mandy
July 12, 2018

Finally Eric craft hart took a not so good situation and made it pleasant. He was very professional. The service work was completed He was nice. More

by Ericstacie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Aaron
July 11, 2018

Long Wait for Recall work I have taken my vehicle to Lokey VW for about 6 years now. They do good work but loose a star for the long wait. More

by Sara G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio DeLima
July 11, 2018

Quick and great hospitality Great customer service. Speedy and top quality. from shutter servicd to oil change. All were great to deal with. Thank you so much for your service. More

by jelenajozic219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The shuttle driver was great!, Antonio DeLima
July 06, 2018

Battery dead My battery died on my leased Passat. They replaced it for free. It was under warranty. They were quick to get me in for an appt that same day. The car More

by sofiasweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mandy
July 05, 2018

Excellent Service Dept My service adviser, Brian is excellent! Always gets any problems taken care of efficiently and completely. Very good about letting me know prices and More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Belviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Pricey I found the recommended repairs to be quite expensive and the descriptions of the diagnosis to be limited and in some cases inaccurate. I would like More

by gmjdrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio DeLima
Jul 10, 2018 -

Lokey Volkswagen responded

Thank you for reviewing your online interaction with Lokey Volkswagen. The feedback helps us improve for the future. I am sorry the fees where not what you expected and the description limited. Please call me directly so I can further help you. Jill Stauffer, Owner Loyalty Manager, Lokey VW 727-799-2151 ext 2605

July 02, 2018

Tire replacement, Fan replacement I showed up early. They were able to fit me in early and get started on my vehicle. They provided me a shuttle to a nearby mall. Once my car was done More

by n8franson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mandy
June 29, 2018

VW Eos 08 Very thorough in service department and done in timely manner. Doug in sales took the time to find the exact vehicle and price to fit my needs. More

by angela.demetrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Belviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Remeikis, Doug Ramirez
June 28, 2018

Good visit I was in and out quickly and at an affordability cost. The service department also always details my card before returning it to me which is a nice to More

by jeffsch78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mandy
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