1,432 Reviews of Lokey Volkswagen - Service Center
Excellence Always a pleasure getting my car serviced fast friendly courteous staff and what expertise Cleanliness of the store and workshop is above and beyond Always a pleasure getting my car serviced fast friendly courteous staff and what expertise Cleanliness of the store and workshop is above and beyond keep up the good work More
Finally Eric craft hart took a not so good situation and made it pleasant. He was very professional. The service work was completed He was nice. Eric craft hart took a not so good situation and made it pleasant. He was very professional. The service work was completed He was nice. More
Long Wait for Recall work I have taken my vehicle to Lokey VW for about 6 years now. They do good work but loose a star for the long wait. I have taken my vehicle to Lokey VW for about 6 years now. They do good work but loose a star for the long wait. More
Quick and great hospitality Great customer service. Speedy and top quality. from shutter servicd to oil change. All were great to deal with. Thank you so much for your service. Great customer service. Speedy and top quality. from shutter servicd to oil change. All were great to deal with. Thank you so much for your service. More
Battery dead My battery died on my leased Passat. They replaced it for free. It was under warranty. They were quick to get me in for an appt that same day. The car My battery died on my leased Passat. They replaced it for free. It was under warranty. They were quick to get me in for an appt that same day. The car was fixed within a few hours. Great service. Thanks! More
Excellent Service Dept My service adviser, Brian is excellent! Always gets any problems taken care of efficiently and completely. Very good about letting me know prices and My service adviser, Brian is excellent! Always gets any problems taken care of efficiently and completely. Very good about letting me know prices and what is covered by my warranty. Highly recommend!! More
Pricey I found the recommended repairs to be quite expensive and the descriptions of the diagnosis to be limited and in some cases inaccurate. I would like I found the recommended repairs to be quite expensive and the descriptions of the diagnosis to be limited and in some cases inaccurate. I would like to see more detailed explanation of diagnosis. More
Tire replacement, Fan replacement I showed up early. They were able to fit me in early and get started on my vehicle. They provided me a shuttle to a nearby mall. Once my car was done I showed up early. They were able to fit me in early and get started on my vehicle. They provided me a shuttle to a nearby mall. Once my car was done they picked me up and I was on my way. Very courteous. More
VW Eos 08 Very thorough in service department and done in timely manner. Doug in sales took the time to find the exact vehicle and price to fit my needs. Very thorough in service department and done in timely manner. Doug in sales took the time to find the exact vehicle and price to fit my needs. More
Good visit I was in and out quickly and at an affordability cost. The service department also always details my card before returning it to me which is a nice to I was in and out quickly and at an affordability cost. The service department also always details my card before returning it to me which is a nice touch More