Lokey Volkswagen - Service Center

Professional and thorough Polite and professional. Full state of art customer support in a clean and efficient environment . The work was completed in a timely fashion and was Polite and professional. Full state of art customer support in a clean and efficient environment . The work was completed in a timely fashion and was accurately projected at time of arrival. More

Very good service Very good and friendly service and shuttle to and from the mall. Would highly recommend to everyone. Antonio was very efficient and had a wonderful Very good and friendly service and shuttle to and from the mall. Would highly recommend to everyone. Antonio was very efficient and had a wonderful caring personality.. More

Fantastic as always Every visit is a joy. The staff is wonderful and prompt and are as courteous as possible of your time. Very consistent when it comes to quality of ser Every visit is a joy. The staff is wonderful and prompt and are as courteous as possible of your time. Very consistent when it comes to quality of service. More

Excellent service Very personal service. Eric accomodated my concerns about budget and advised what was a priority. Courteous transportation home while my vehicle was b Very personal service. Eric accomodated my concerns about budget and advised what was a priority. Courteous transportation home while my vehicle was being serviced. And it was washed before I picked it up More

Best Dealership ever The people at Lokey’s are always friendly, helpful and very good at their jobs! It is my favorite all time dealership after buying 3 cars there. The people at Lokey’s are always friendly, helpful and very good at their jobs! It is my favorite all time dealership after buying 3 cars there. More

They helped me in a pinch! I am in Fllorida from out of town. I had an issue that needed to be serviced right away. Lokey treated me very well fixed my issue on my Volkswagen CC I am in Fllorida from out of town. I had an issue that needed to be serviced right away. Lokey treated me very well fixed my issue on my Volkswagen CC. Even though they were very busy, they were able to squeeze me in very timely. Everyone was kind and friendly. When I move here, I will definitely be going to Lokey! More

Fast service I made an appointment for an oil change. They were fast and efficient. I needed a new filter and a couple other things. They did all the work I. 2 hrs I made an appointment for an oil change. They were fast and efficient. I needed a new filter and a couple other things. They did all the work I. 2 hrs as well as cleaned my car. Very nice. More

Service Antonio was very helpful and very friendly. I felt as if I was being treated daily and respectfully. I will definitely be back if I need any additiona Antonio was very helpful and very friendly. I felt as if I was being treated daily and respectfully. I will definitely be back if I need any additional assistance regarding my vehicle. More

It was okay. Nothing spectacular Only complaint was the complimentary car wash. It was a horrible job. Noticed when I got home the whole undercarriage was still covered with dirt. I r Only complaint was the complimentary car wash. It was a horrible job. Noticed when I got home the whole undercarriage was still covered with dirt. I really needed the car wash too. Very disappointed. More

In for routine oil change and replacement of tail light bulb I had my service completed satisfactorily and was informed of several other items that needed attention. It seemed to take quite a while to get my ca I had my service completed satisfactorily and was informed of several other items that needed attention. It seemed to take quite a while to get my car once the service was completed, but my car was delivered to the front door and that was convenient. My only complaint was the waiting area. It is located as soon as you walk in in the midst of all the service counter and employees coming and going from the service center. Lots of noise and furniture was uncomfortable. There were no side tables to place a drink on except for one coffee table and it was stacked with magazines that were very messy. They need a redo on their waiting area and a different location if available. Otherwise the customer service was good. More