Lokey Volkswagen
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
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Alessio is a true professional. He made sure I had everything I needed in a new vehicle and worked with me to get the best deal. He is a wonderful young man. I highly recommend hi He made sure I had everything I needed in a new vehicle and worked with me to get the best deal. He is a wonderful young man. I highly recommend him. More
Friendly and helpful people. The salesperson really worked hard to help my daughter get her new-used car. The salesperson really worked hard to help my daughter get her new-used car. More
Just a great experience where the committed to everything before I took my flight from Key West to get my dream car. before I took my flight from Key West to get my dream car. More
True professional and very honest . Appreciate everyone at Lokey VW! Thank you very much Alessio! Appreciate everyone at Lokey VW! Thank you very much Alessio! More
So after the hurricanes, I needed a car because I lost one. I found a used Chrysler Pacifica at Lokey Volkswagen. Due to construction on the road in front of there building there was no place to real lost one. I found a used Chrysler Pacifica at Lokey Volkswagen. Due to construction on the road in front of there building there was no place to really test drive it except circle their parking lot. So I bought the car. First It Took 2 months to get my license plate. They actually had to give me a dealer plate. It took so long. My salesman screwed up, I had to go to a Chrysler dealer to get a Second key that my salesman Alessio promised. He said everything was set, it wasn’t I had to stand there and wait for lokey to send a purchase order over after the key was coded. It took several hours. I’m disabled and it was uncomfortable waiting. My air conditioner doesn’t seem to be working properly I made an appointment with my salesman, when I brought the car in and they said I was a walk-in and I was forced to wait half a day. My salesman, Alessio had also told me it was all set, it wasn’t. Next the service technician got snotty with me when he told me I was a walk-in. I told him that it was supposed to be set up from my salesman, Alessio, I had been six weeks waiting but he didn’t care. I’m still not sure the air-conditioning is working properly because it has not been very warm out and I have not been able to test it. The car was supposed to come with headphones and a remote for the entertainment center, but it didn’t when I told him about it. They said it was too bad. It didn’t come in with the car. Also, it is an eight passenger van, and the eighth seat was missing when I discovered that they again told me too bad I had asked Alessio for a copy of the original sticker, before purchasing so I could check what equipment that was supposed to be with it. This is easy to get from Carfax, but he didn’t give it to me. By the time I got a copy of it from the dealer, I realized those was items missing. It was too late according to them. When I went there, I had an advertise price that I found on Cars.com however they added about $4000 to that For dealer fee and prep fee. When I was getting ready to sign the paperwork, I found out they added over $100 to my payment signing me up for a CarShield or similar warranty that I did not ask for or want. My last visit was to finally get my license plate. They called me up and said it was ready so I went to get it and the girl doing it wasn’t there. I asked the Receptionist where person was and she responded she had to go someplace to get the license plate. So I said OK how long would it be and she was snotty and said it’ll be however, long it takes without giving me a timeframe. She was very condescending. I thought this would be good to buy this vehicle from a reputable dealer, but the dealer doesn’t seem to be as reputable as I thought would not go back. More
I must say excellent for the service rendered when I needed the most . Prompted and very professional . Thank you and I do not regret of getting my car here. needed the most . Prompted and very professional . Thank you and I do not regret of getting my car here. More
Very friendly Dominic was very professional I have not had chance to drive the car much so far . had chance to drive the car much so far . More
It is the second vehicle that I have purchased from this dealership...It truly maintains outstanding customer service from purchase to vehicle maintenance...Highly highly recommended..from a retired custome dealership...It truly maintains outstanding customer service from purchase to vehicle maintenance...Highly highly recommended..from a retired customer with 20 years military and 21 years running a Goodyear shop.. More
My husband and I had a great experience at Lokey VW. Great service and super kind staff who were very welcoming and made the buying process so easy. Our sales associate Joe, went above and beyond to hel Great service and super kind staff who were very welcoming and made the buying process so easy. Our sales associate Joe, went above and beyond to help us buy a used 2022 Taos VW. He was knowledgeable about the car and upfront about everything we needed to know. He was amazing and made us feel like family. Also a big thanks to Bobby for an amazing deal on our car. Lokey dealership is absolutely amazing not only did we get a great price on our Taos, but are exceptionally grateful to have worked with knowledgeable and very welcoming staff. It was a pleasurable experience and they have made us customers for life. More