Lokey Kia - Service Center

Lacked care and fast service When I went in to drop off my car, there were only two people working and it seemed like neither one wanted to wait on me. When I went to pick up my c When I went in to drop off my car, there were only two people working and it seemed like neither one wanted to wait on me. When I went to pick up my car, they were more worried about how many dropped off cars there were and how far back the line went. I had to wait about 5 to 10 minutes before I was given my car and even then they didn't tell me how my car was. The service this time was not as good as last time. It really seemed like I was a burden to them. More

Great, as usual Service was explained thoroughly and performed in the time promised. Service manager offered to have my car washed; it was also thoroughly vacuumed. Service was explained thoroughly and performed in the time promised. Service manager offered to have my car washed; it was also thoroughly vacuumed. Great job. More

It went well everything that needed done was and was told what needed fixed on next visit everyone was polite at the end I bought a new Kia everything that needed done was and was told what needed fixed on next visit everyone was polite at the end I bought a new Kia More

Great job! I've been going to Lokey for over 20 years and I have seen the service department only get better. Back then, no one wanted to go to the dealer becaus I've been going to Lokey for over 20 years and I have seen the service department only get better. Back then, no one wanted to go to the dealer because they felt they were robbed and overpriced. I have seen it change for the better and the service has only gotten better each year. I like having a service technician, who knows you and your car. That's also great for Lokey to have loyalty. My tech is Dave and he's always smiling, explains anything to me that I ask. He's never pushy and doesn't try to oversell me on stuff I don't need. I've bought 5 cars from lokey and will continue to do so. And my cars have always run great. More

Derek The Great On time performance and excellent results. Friendly sales and service people. Your parts people are very good at their jobs extremely knowledgeable On time performance and excellent results. Friendly sales and service people. Your parts people are very good at their jobs extremely knowledgeable. Service writers most accommodating. More

Fast, easy This standard maintenance visit began and ended on time. Staff was very busy but took the time to be courteous and informative. Free coffee and do-n This standard maintenance visit began and ended on time. Staff was very busy but took the time to be courteous and informative. Free coffee and do-nuts is a plus. More

Oil change and var wash Oil change was great job, however car wash was only fair. Someone took 3 quarters out of my car. I need these quarters handy for when I shop at Aldi Oil change was great job, however car wash was only fair. Someone took 3 quarters out of my car. I need these quarters handy for when I shop at Aldi's. More

Everything went as planed Came if for a recall on my turbo oil line leak . Said it would take 2 hrs , because had to let car cool down . It was just a little longer , but not b Came if for a recall on my turbo oil line leak . Said it would take 2 hrs , because had to let car cool down . It was just a little longer , but not bad . Very comfy waiting room with coffee & donuts! More

Routine Oil Change My experience at Lokey Kia was wonderful as always. Service member Dave Woodman always takes the time to review the entire checklist and answers any My experience at Lokey Kia was wonderful as always. Service member Dave Woodman always takes the time to review the entire checklist and answers any questions I may have. More

Zach is great Zach provides the best service. Clear with pricing when he calls and notes all issues when you take your Kia in for service. Zack is also right on the Zach provides the best service. Clear with pricing when he calls and notes all issues when you take your Kia in for service. Zack is also right on the mark for timing when work is done. More