4,293 Reviews of Lokey Kia - Service Center
New customer I am a new customer that purchased a certified pre-owned vehicle. My first service appointment went well and the cost was covered under my contract. I am a new customer that purchased a certified pre-owned vehicle. My first service appointment went well and the cost was covered under my contract. More
Great Service They were prompt with my service and got my car back to me at the time I requested. They were very polite and helpful when answering my questions They were prompt with my service and got my car back to me at the time I requested. They were very polite and helpful when answering my questions More
Wonderful service My experience was awesome. I felt taken care of from the minute I walked in the door. Great staff. Friendly shuttle driver too. Will be back for all o My experience was awesome. I felt taken care of from the minute I walked in the door. Great staff. Friendly shuttle driver too. Will be back for all of my mechanical needs. More
Awesome The representative took time and listened to what I had to say, explaining what occurred when my car was ready, timely and most of all very profession The representative took time and listened to what I had to say, explaining what occurred when my car was ready, timely and most of all very professional. My advisor was a lady. More
Oil change It took about an hour but they did an o really assessment with the oil change so o can't complain service person was great It took about an hour but they did an o really assessment with the oil change so o can't complain service person was great More
Quick service I was able to get a new battery after coming in just an hour before close. Craig was kind and professional. He told me up front what they could do a I was able to get a new battery after coming in just an hour before close. Craig was kind and professional. He told me up front what they could do and the price. More
Horrible Let me start by saying I came in for an oil change which took 2 hours. I had a $14.95 coupon which they only honored it at $22 so I ended up paying $4 Let me start by saying I came in for an oil change which took 2 hours. I had a $14.95 coupon which they only honored it at $22 so I ended up paying $41 in total for an oil change! I also asked for them to take a look at some wiring because my inside lights don’t come on, the key fab does not work and every time I start the car my clock restarts. The last time I was at Kia was for a recall repair and after they did that repair those 3 things stopped working. Needless to say they did not even look at that on Friday 9/14/18 when I went for my oil change. I am soooooo disappointed with Kia. They were horrible! More
Nice folks, but too busy! The staff and service manger were professional and treated me fairly, but they are so busy the resolution to my issue took an inordinate amount of tim The staff and service manger were professional and treated me fairly, but they are so busy the resolution to my issue took an inordinate amount of time to come together. More
Engine douttering Engine was running very rough intermittently. Great folks at Lokey Kiaservice identified the problem as 2 sensors and had us back in the road in under Engine was running very rough intermittently. Great folks at Lokey Kiaservice identified the problem as 2 sensors and had us back in the road in under 3 hours More
Great service Always free oil changes and a complimentary car wash when requested. They have comfy chairs and free water, coffee, and snacks. Most people waiting Always free oil changes and a complimentary car wash when requested. They have comfy chairs and free water, coffee, and snacks. Most people waiting are friendly, too. More